x市供电公司客户关系管理研究

《x市供电公司客户关系管理研究》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、山西大学2018届硕士学位论文X市供电公司客户关系管理研究作者姓名段一飞指导教师高燕翔学科专业工商管理研究方向现代企业组织与管理理论培养单位经济与管理学院学习年限2015年9月至2018年6月二〇一八年六月ThesisforMaster’sdegree,ShanxiUniversity,2018ResearchoncustomerrelationshipmanagementofXcitypowerspplycompanyStudentNameDuanYifeiSupervisorGaoYanxiangMajorBusinessAdminist

2、rationSpecialtyModernEnterpriseOrganizationandManagementTheoryDepartmentSchoolofEconomicsandManagementResearchDuration2015.09-2018.06June,2018目录摘要................................................................................................................................

3、....IAbstract...............................................................................................................................II第一章绪论.........................................................................................................................11.1选题

4、目的..................................................................................................................11.2选题意义..................................................................................................................11.2.1理论意义..........................

5、..............................................................................11.2.2现实意义........................................................................................................11.3研究内容与方法.......................................................................

6、...............................21.3.1研究内容........................................................................................................21.3.2研究方法........................................................................................................21.4创新之处.......

7、...........................................................................................................3第二章相关理论基础.........................................................................................................52.1基本概念............................................

8、......................................................................52.1.1客户....