绩效管理程序文件.doc

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1、员工绩效管理程序StaffPerformanceManagementProcedures1.目标Objectives通过上级经理与下属员工之间就工作职责、工作目标及标准、工作绩效等问题所做的沟通，帮助下属不断提高工作业绩，促进下属员工能力的提高，确保个人、部门及公司绩效目标的实现。同时通过对员工一定时期的工作成绩、工作能力的考核，把握每一位员工的实际工作状况，为教育培训、工作调动，以及提薪、晋升、奖励、表彰等提供客观可靠的依据。Performancemanagementisforensuringtheachievementofperf

2、ormancetargetsofeachstaff,departmentandthecompanythroughcommunicationbetweenthemanagersandhissubordinatesonjobduties,objectivesandstandardsaswellasperformance,whichsupporttheimprovementofperformanceandcompetenceofsubordinates.Performanceappraisalaimstoappraisetheperform

3、anceandcapabilityofstaffinacertaintimetoknoweachemployee’sworkingstatus.Meanwhile,it’salsoofferingobjectiveandreliableproofsfortraining,reassignment,salaryincrement,promotion,rewardandcommendationetc.2.绩效管理环节PerformanceManagementCoursesl绩效计划Performanceplanningl绩效实施与监控Pe

4、rformancemonitoringl绩效考核Performanceappraisall绩效反馈Performancefeedback3.各环节具体要求、流程ProcessofPerformanceManagementCourses3.1制订绩效计划PerformancePlan上级经理根据考核周期公司对员工要求和期望，和员工共同确定工作绩效目标及衡量标准，并将员工绩效计划考核表(包括关键绩效考核指标和通用指标等部分)交员工确认。Mangersshouldsetuptogetherwithhissubordinatestheperf

5、ormancetargetandmeasurementbasedonthecompanyrequirementsandexpectations.TheperformanceplanincludingKPIandgeneralindicatorsshouldbehandedovertostaffforconfirmation.绩效目标主要包括以下几个方面内容：PerformanceTargetsl关键绩效指标KPI（年度考核时权重60%）KPI(weight60%inannualappraisalofallindicators)l工作能

6、力与态度考核（年度考核时权重40%）GeneralIndicatorsWorkingcapabilityandattitudeappraisal(weighing40%inannualappraisalofallindicators)最新范本,供参考！3.1绩效实施与监控Performancemonitoringa)计划跟进与调整（时间：全过程）Plantrackandadjustment(time:wholeprocess)在计划执行过程中，如出现重大计划调整，员工与上级经理应及时确认计划的更改，并重新填写《绩效计划考核表》。重大调

7、整是指以下情况：权重大于20%的工作任务取消或新增或现有任务权重变化（增减）超过20%。Duringimplementationoftheperformanceplan,thestaffshouldconfirmtimelywiththemanagertheplanmaterialchange,ifany,andfilluptheplanformagain.Thematerialchangereferstothecancellationoradditionoftaskweightedabove20%ortheexistingtaskw

8、eightchangedby20%.b)过程辅导与激励（时间：全过程）Coachingandmotivation(time:wholeprocess)上级经理应跟进员工计划执行过程，就绩效问题与员工保持持续的沟通，并定期