人力资源管理,以澳门威尼斯人为例.pdf

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1、12013/4/19HRMSYSTEMHRMsystem--WITHVENETIANMACAUASANEXAMPLE2GroupmembersWANGXI:1009853U-B111-0024XUHANMEI:1009853E-B111-0031LIYUAN:1009853E-B111-0085LIAOSHUANGXIA:1009853C-B111-0018LIJIAYI:1009853E-B111-0057ZHUCHENCHEN:1009853P-B111-0057HRMSYSTEM2013/4/193ContentsSugges

2、tionHRMsystemandproblemsInterviewprocessCompanybackgroundHRMSYSTEM2013/4/194CompanybackgroundOpenedon28thAugust,2007Covers10.5millionsquarefeetlocatesontheCotaiStripinMacauVenetian-stylearchbridge,canalsandstoneroadThelargestcasinointheworld,andthelargestsinglestructureh

3、otelbuildinginAsiaHRMSYSTEM2013/4/195FacilitiesAccommodations39-storeywith3000luxurysuitesRoyalesuites,Bellasuites,RialtosuitesForVIP,FlorenceSuites,CieloSuitesFoodandBeverageOver30worldfamousrestaurants,includingMichelinstarrecommendedrestaurantsHRMSYSTEM2013/4/196Fac

4、ilitiesEntertainment600luxuryduty-freeshopsGrandCanalShoppesandShoppesatFourSeasonsGondolarideRestaurants,cafesandbarsforaconvenientbreakMeeting70,000m2suitableforanytypeofmeetingandshowsLuxurious1,800-seatVenetianTheatreHRMSYSTEM2013/4/197HumanResourceDevelopmentFi

5、veKeyTrainingandDevelopmentOutcomesOrientatingNewTeamMembersEnhancingServiceSkillsandKnowledgeDevelopingLeadershipTalentImprovingPerformanceRefreshingAwarenessofResponsibleGamingHRMSYSTEM2013/4/198TeamMemberProfile2011TeamMemberProfile(FullTimeTeamMembersOnly)NumberofFull-ti

6、meTeamMembers18,436AverageAge38AverageYearsofService4Male47%GenderRatioFemale53%NumberofNationalitiesintheManagementTeam37TotalNumberofNationalities51Source:2011AnnualReportfromSandsChinaHRMSYSTEM2013/4/199InterviewprocessAftertheinterviewDuringtheinterviewPreparetheintervie

7、wHRMSYSTEM2013/4/1910PreparetheinterviewTime:14th,April,16:00—17:00Location:universitylibraryinMUSTrecord,notebookandpensQuestionlistQuestionlistRevenueBasicHowtogetmanagementinformationthejobdepartmentHRMSYSTEM2013/4/1911DemographicalinformationofintervieweePersonalDet

8、ailsName:MaQiEducation:MUST,BITM,GamingBusinessManagementWorkExperience