饭店英语教案unit5.doc

《饭店英语教案unit5.doc》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、UnitFiveChamberServiceForewords:Themostimportantthingsofhousekeepingdepartmentistocleantheguests’rooms,butitshouldbeefficientandshouldsatisfiedtheguests.Butthereisnouniversalstandardforcleanliness.Sothehousekeepermustbeguidedbycommonsense.Thehousekeepershouldbesmart,intelligent,hard-working,inte

2、restedinlookingafterguestsandmakingtheirstayenjoyable.1.Warming-upExercises(1).Passageofpage13(2).Exercise:a.Whatdoesthe“DoNotDisturb”signindicate?b.Whatisthedifferenttheservicesofmakeupandpickup?c.Whatdoestheguestusuallyrequestifhewantstomeethisfriendsinhisroominthemorning?d.Inadditiontokeeping

3、theroomsclean,whataretheotherresponsibilitiesofthehousekeepingstaff?2.NotestotheDialogues(P48)(1)DND(DoNotDisturb)room(2)turndownservice做晚床(3)requestanearlymakeuporrequestanearlyroomcleaning提早整理房间服务(4)refrigerator-mini-bar冰箱式小酒吧(5)I’msorrytodisturbyou,sir.(6)thetimedifference(7)chilledwater客房部常用

4、词汇表：escalator自动楼梯bookshelf书架groundfloor(英)底，层，一楼cabinet橱柜switch开关Venetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor(英)二楼，(美)一楼foldingscreen屏风hanger挂钩plug插头wallplate壁上挂盘Chinesepainting国画elevator,lift电梯drawer抽屉secondfloor(英)三楼，(美)二楼spring弹簧cushion靠垫，垫子socket插座，插口sittingr

5、oom起居室voltage电压floor楼层，地板carpentry(总称)木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶 transformer变压器另加的Notes:1.check-outroom走房2.RoomCenter房务中心3.Roomstatusreport房况表4.PAcleaner公共场所保洁员5.baby-sitting托婴服务3.DialoguesofTeachingMaterial(Actingandtranslating)4.UsefulSentencePatterns(1)Doingtheroom(

6、2)Promisingtotakeactions(3)Offeringhelp(4)Tellingtheguestaboutservices(以下部分为第五单元中有MP3的听力练习部分，练习书上为六单元)1．Whatworkinincludedinthisdepartment.A.Listentothetapeandmark(∨)accordingtowhatitemsareofferedbytheFrontOfficetotheHousekeepingDept.,andviceversa.ArrivalListRoomStatuesCheck-outListBedOccupancyl

7、istFrontOffice→HousekeepingHousekeeping→FrontOfficeB.Listentothetapeagainandcompletethefollowingconversationwiththeinformationyouhear.A:HowdoestheHousekeepingDept.coordinatewiththeFrontOffice?B:TheFrontOfficeprovidestheHouse