饭店英语教案

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1、旅游专业英语——饭店英语Foreword:Goodmorningeverybody!I’msogladtoseeyouagaininthenewyear.WewilllearnNewEnglishforHoteltogetherinthisterm.Justlikebefore,Ihopeeverycanstudyhardandaskmorequestionstome,let’smakeprogresswitheachotherandyoucanmeettheneedsofyourjobinthefutu

2、rewithafluentEnglish.soyoushouldpracticethesesentenceshardlyandcancommunicatewithdifferentpeopleindifferentsituation.Themostimportantgoalisopenyourmouthtospeakandcommunicatewithothers.SoIhopeallofyoucanmasterthisimportantabilityandpracticeitbyheart.前言：各位同

3、学早上好，非常高兴在新年里再次和大家见面。这学期我们将一起学习宾馆英语。和以前一样，希望大家认真练习，多问问题，让我们一起进步也希望你们将来能以一口流利的英语适应工作的需要。宾馆英语和导游英语有一些不同，宾馆英语里没有太多的生词，很多句子都是重复的，所以同学们可以把这些句子记熟了这样就可以在不同的场合和不同的人来交流。宾馆英语包括两大部分的内容，一部分是业务方面的情景对话，另一部分是关于这个行业的理论性文章。当然情景对话部分的内容是比较重要的，我们最重要的目的就是让你们拥有流利的英语口语。希望大家用心学习

4、，熟练掌握这项重要的技能。Contentbeforeclass:reviewofhotelindustry1.WhatIsaHotel.A.Listentothetape,decidewhateachshortconversationisaboutandmark(∨)whereappropriate.CommercialHotelResortConventionHotelMotelAirportHotelInquiry1∨Inquiry2∨Inquiry3∨Inquiry4∨Inquiry5∨B.List

5、entothetapeandfillintheblankswiththewordsorphrasesyouhear.Ahotelisahomeawayfromhomeforallthetravelingguestswhoneedrest,food,anddrink.Ahotelwillenjoygreaterfinancialsuccessonlywiththegreatersatisfactiontheguestreceivefromtheirhomeawayfromhome.C.Listentothe

6、tapeandmatchthejobsinColumnAwiththedepartmentsinColumnB.AB1.chambermaidA.FrontOfficeDepartment2.receptionistB.FinanceDepartment3.RoomServicewaitressC.HousekeepingDepartment4.chiefcashierD.FoodandBeverageDepartmentD.Listentothetapeagainandcompletethefollow

7、ingconversationwiththeinformationyouhear.Man(M):Whatdoyoudointhehotel?Woman(W):IamachambermaidintheHousekeepingDepartment.M:Whatareyourduties?W:Well,mydutiesincludemakingsurethattheroomsarecleanandinorder.ButnextweekIwillbeworkingintheFoodandBeverageDepar

8、tment.M:Whatareyougoingtodothere?W:IwillbeaRoomServicewaitress.Iwillnotedownordersfromguestsandtakefoodtraysuptotheirrooms.Andwhat’syourjob?M:IusedtobeareceptionistintheFrontOffice,andnowIamworkingintheFinanceDepart