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1、ABSTRACTABSTRACTTheBalancedScorecardhasbeenregardedastheadvancedperformancemanagement,strategicmanagementandorganizationalmanagementtoolsincehisbirthinthe1990s.Ithasbeenwidelyusedthroughouttheworldbecauseofhighattentionofstrategyanditscloselyintegratedindexsystem.InChina,t
2、heBalancedScorecardhasbeenwidelyusedalso.IthasbeenprovedinpracticethatmanyenterprisesathomeandabroadbenefitalotformapplicationoftheBalancedScorecard.Itcanpromoteenterpriseinperformancemanagementandstrategicmanagement,whichmakestheBalancedScorecardrecognizedandappreciatedby
3、theenterprisesandscholars.CYcompany,theobjectofstudyinthispaper,isahighwaypassengertransportationwhosemainbusinessisroadtransportation.Inrecentyears,facedwithfiercemarketcompetition,CYcompanyhasbeensufferingaseriesofproblemsinternally,therefore,CYcompanydecidedtosetupaseto
4、fperformancemanagementsystembasedonBalancedScorecard,whichpromotetheachievementofCYcompany’sstrategicgoalsbydescribing,assessingandmanagingthestrategyclearly.ThenhelpCYcompanytoobtainsustainablecompetitiveadvantage.Thispaperfirstexpoundstheresearchbackground,purposeandsign
5、ificance,researchideas,researchmethodsandmainresearchcontent;ThispapersummarizerelevantliteratureandresearchresultsaboutBalancedScorecard,meanwhile,thispaperreviewsperformancemanagement,theBalancedScorecardandperformancemanagementofseveralcommonbasicmethods;ThenbasedonCYco
6、mpany’sbackground,thispaperanalyzesthestatusquoofCYcompany’sPerformanceEvaluationaswellasitsmainproblems.Onthisbasis,combiningwiththerelevanttheoryandCYcompany’sdevelopmentstrategy,thispaperproposeadesignbasedontheBalancedScorecardperformancemanagementsystem.Then,thispaper
7、introducesImplementationandsafeguardmeasuresbasedontheBalancedScorecardperformancemanagementsystem.Finally,thefullpaperissummarizedandprospect.KeyWords:PerformanceManagement;BalancedScorecard;StrategicMapII目录目录第1章绪论..........................................................
8、.......................................................11.1研究背景与意义.......................