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1、LAssessthemainfeaturesofmanagerialworkandexplain/outlinethemainrolesandactivitiesofmanagerswithinScotiaAirways.Managingisaprocessbywhichresponsiblepersonsinanorganisationcombineresourcestoachievegivenends.ThemainfeaturesofthemanagerialworkcanexplainbytheHenri
2、FayofsGenericManagementTheory.ThereareseveralcategoriesfromFayolwhichareabout:theForecasting,thePlanning,theCommanding,theControlling,theCo-ordinatingandtheOrganising.ForecastingispredictingfutureeventsandForecastingisthefirstthestepofthemanagerialworkbecause
3、asanmanagerheorshemusthaveanabilitytoforecasttheproblemsthatthecompanywillmeetandmustdothepreventionmeasurewell.InScotia,forexample,theywanttoestablishtheirworkacrossthewholeEuropeandthentotheAsia,buttheScotiamanagermustforecastmanyproblemsthatwillhappenedint
4、hefuturesuchasthechangeofcurrency,thelanguageandculturehavedifferencesandanyotherproblems,sothemanagermustpricetheproductandserviceagainatthatforeignareawiththeircurrencyandtrainingtheiremployeeswhowillgotheredoingthebusiness.TheScotiamanagershouldforecastthe
5、problemsandfindsomesolutionstoavoidthem.Theforecastabilityisveryimportantaboutthemanager.ToaboutthePlanning,itissettingoutacourseofactionandtomeetexpecteddemand.Planningistoexplorethefuture,andthenprovidingaclearmethodologyforachievingthetargetexpansionanddev
6、elopeaprojectofaction.ScotiawantstoexpandtheirbusinessintoEastEurope,MiddleandFarEastAsia.Toensuretheirgoalscanbeachieved,theyplacinganordertomanufacturethewidebodiedaircrafttoensuretheycancompletethelongflight,butinordertoachievetheirgoals,theyshoulddoaplent
7、yofresearchandreservealargeamountofmoneytosolvetheproblemstheywillmeet,forexample,inChinathereareonlythreeairportscanmakethemakethewidebodiedaircraftland,sothemanagershouldtodesignthelinestomakesurethesafetyofthepassengers.Andthecommandingofthemanagerisaimpor
8、tantfeature.Itisdirectingstafftoundertaketasks.Commandingensuresthatemployeesaredirectedtoenablethemtofulfilltheirduties.ScotiawanttoexpandtheirbusinessintotheEuropemarketing,soatthebegin
