hnd人力资源管理outcome

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1、完美WORD格式IndividualReportF84T34ManagingPeopleandOrganisationsOutcome1NAME:uSCN:CLASS：整理分享完美WORD格式ContentsIntroduction2Section1:Relationshipbetweengoals,objectivesandpolicies2Section2:Differencesbetweentheformalandinformalorganization3Section3:OpenSystemTheory3

2、Section4:Differentstakeholders4Section5:Effectivecontrolstrategy4Conclusion5Reference5整理分享完美WORD格式IntroductionThepurposeofthereportiswhattounderstandmorefullytheorganizationmanagement.Ilearnedcompany'sdepartments’worktogetherinordertoachievethecompany'sgoals.

3、Thisreporthasfivesectionswhicharerelationshipbetweengoals,objectivesandpolicies，differencesbetweentheformalandinformalorganization，openSystemTheory,differentstakeholdersandeffectivecontrolstrategy.Section1:Relationshipbetweengoals,objectivesandpoliciesTherela

4、tionshipbetweengoals,objectivesandpolicyfacilitatestotheeffectivemanagement.Goalsandobjectivesprovidethedesiredresults,andthepolicyisguidingpeoplehowtodo.Feasiblepoliciescanhelptherealizationoftheaimsandobjectivesofbetter.Goals:Goalsarelong-term.Consumergoals

5、aretoprovidetothecustomerthedemandofconsumers.Shangri-LaHotelsmaintainahighqualityofcustomerservice.ThisistheShangri-laHotel'sconsumergoals.Productgoalsaretoprovidecustomerswithhighqualityproduct.Craiginsistedonselectingthefreshestfruitsandvegetablesthisisthe

6、Shangri-laHotelproductgoals.Servicegoalsaretoprovidecustomerswithhighstandardsofservice.TheShangri-laHotelpromiseswhencustomersneedthewaiter,waiterarrivewithinfiveminutestothecustomerside.ThisistheShangri-laHotel'sservicegoals.Objectives:Objectivesareshort-te

7、rm.Objectivesaremorespecificthanthegoals;itcandeterminethespecificdirection.Objectivescanhelpanorganizationdetermineanumberoffactorssuchasthetimefactorandthecausalfactors.TheShangri-laHotelpromiseswhencustomersneedthewaiter,waiterarrivewithinfiveminutestothec

8、ustomerside.TheShangri-laHotelmaintaineda3-starMichelinchef.ThesearetheShangri-laHotel'sobjectives.SMARTmakeobjectivesmoreeffectivemoreefficientconcrete.KitchenstafftrainingdateisbyMay199