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ID:21542246
大小:50.00 KB
页数:11页
时间:2018-10-22
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1、IndividualReportF84T34ManagingPeopleandOrganizationsOutcome3Name:SCN:Class:10目录Introduction2Section1:RolesandActivitiesofManagerswithinApplication3Section2:Likert’sSystemsTheoryonLeadershipwithinApplication4Section3:TannenbaumandSchmidtTheoryofLeadershipwithinApp
2、lication6Conclusion910IntroductionThepurposeofthereportiswhattointroduceanumberoftheories.TheShangri-laHotellearnedfromthesetheoriestobettermanagethehotel.TherearefivesectionswhichareRolesandActivitiesofManager,Likert’sSystemsTheory,TannenbaumandSchmidtTheory,Bas
3、stheoryandtwowaysinwhichManagerialPerformancecanbemeasured.Thefindingofthisreportrevealsthatanumberoftheoriesonleadershipwithinapplication.10FindingsSection1:RolesandActivitiesofManagerswithinApplicationOneappropriatetheoryisFayol’sTheoryofManagerialActivities.It
4、includesfiveactivitiesthatareforecastandplan,organise,command,coordinate,control.Forecastandplan:Forecastandplanarethefutureandmakeplansforthefuture.Ailsavisitedsomecompaniestomaketheirownexperiencemoreabundantinthecase.Shealsoallowsemployeestogotouniversitytostu
5、dy.Employeeslearnedmoreknowledgeandappliedtothework.Sheispreparingforthefuturedevelopmentofthecompany.Sowethinkthisconclusionisforecast.Organise:Organiseistosettheorganizationalstructureanddeterminewhateachpersonshoulddo.AilsaisthemanageroftheShangri-LaHotel.Shem
6、anagedthecompany’schambermaids,receptionists,cleanersandmaintenancestaff.Shegavethematask.Sowethinkthisformisorganise.Command:Managementofthestaff’sarrangementiscalledthecommand.Craigcommandthestaffinthekitchen.Heletstaffdowhattheydo.Theemployeesarefollowinghisor
7、ders.Sowethinkhisbehavioriscalledcommand.Coordinate:Coordinatemeansbindtogetherandharmoniseactivityandeffort.CraigandGordonproducedanumberoftermsintheprocessofcooperation.Forexample,inwhatseasontothehoteltoprovidewhatvegetables,orwhenakindofvegetableissoldgoodwil
8、lgivesomediscounttohotel.Sowethinkitisacoordinate.Control:Controlistomonitortheprocessoftheworkandtoensuretheimplementationoftheplan.Andwillcorrectthemistakes.
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