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1、1A.withreferencetoanappropriatetheoryexplainthemainrolesandactivitiesofamanagerManagementrolesreferstoaspecifictypeofmanagementbehavior.Mintzberg10kindsofmanagementbehaviorcanbefurthercombinationofthreemainaspects,namelytheinterpersonalroles,informationalroleanddecisionalrole.
2、InformationalincludingMonitor,Disseminator,Spokesperson.InterpersonalincludingFigurehead,LeaderandLiaison.DecisionincludingEntrepreneur,Disturbancehandler,ResourceallocatorandNegotiator.Monitorseekandgetallkindsofinternalandexternalinformation,inordertothoroughlyunderstandtheo
3、rganizationandtheenvironment.Alsoknownassupervisors.Disseminatorwillfromexternalpersonnelandlowertheinformationtransmittedtoothermembersoftheorganization.Spokespersonreleasedtotheoutsideworldorganizationplan,policies,actionsandresults,etc.Figureheadmustperformtheroutinemanyleg
4、alandsocialobligations.Alsoknownastherepresentative.Leaderresponsibleformotivating;Responsibleforpersonnel,trainingandrelatedresponsibilities.Liaisonmaintenancedevelopedbyexternalrelationsandsources,gethelpandinformation.Entrepreneuropportunitiesfororganizationsandenvironments
5、,establish"improvements"toinitiatechange.Disturbancehandlerwhenorganizationsfacefocus,accidentchaos,responsibleforcorrectiveaction.Resourceallocatorisresponsiblefortheallocationofvariousresourcesorganization-todevelopandapproveallrelevantorganizationaldecisions.Negotiatorsinth
6、emainnegotiationsasarepresentativeoftheorganization.1B.explainhowtherolesidentifiedin(a)arebeingcarriedoutbymanagersinShangri-laHotelsIncaseAilsaasLeaderinHotel.shetookpartinalleventsofHotelandmanageallstaffintheHotel.Suchaswhenstudentschosebecomepart-timestaffintheHotel,Ailsa
7、wouldincreasetheirsalary.CraigasresourceallocatorinHotel.Eachdayinthekitchenhepersonallypreparedthemenufortherestaurant,andallocatedspecifictaskstothewaitersandkitchenstaff.Hekeptclosetabsonexactlywhateachonedid,ashebelievedthateverydishthatleftthekitchenhadhissignatureonitand
8、thereforehadtomeethisrigorousstandards.SaskiaasDisseminatorin
