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ID:348806
大小:111.50 KB
页数:14页
时间:2017-07-26
《员工的满意度和生产力【外文翻译】》由会员上传分享,免费在线阅读,更多相关内容在学术论文-天天文库。
1、外文翻译原文:EmployeeSatisfaction&ProductivityAtthecoreoffinancialandprofessionalsuccessisclientvalue.Staffsatisfactionandproductivityareofpivotalimportancetothedeliveryofclientvalue.Thoseprocesscomponentsthroughwhichveterinaryclientsderivevaluemustbedeliv
2、eredthroughboththeprofessionalandnon-professionalstaffofthepractice.Tounderstandthedependenceofvalueuponstaffsatisfactionandproductivity,itisnecessarytoappreciatewhatmakesstaffmemberssatisfiedandproductiveandtounderstandthereciprocalrelationshipthats
3、taffhaswithclients.EmployeeSatisfactionSeveralfactorsinfluenceemployeesatisfaction.Eachfactorinteractswiththeothers,andcollectivelyallfactorscontributetoemployeesatisfaction.WorkEnvironmentThesinglemostimportantfactorcontributingtoemployeesatisfactio
4、nistheinternalqualityoftheworkenvironment.Thisinternalenvironmentisdeterminedbytheemployees’feelingstowardstheirjobs,colleagues,andemployers.Employeeswanttobetreatedwithrespectanddignitybybothcolleagues,employersandclients.Employeeswanttofeelthatthey
5、arepartoftheteamandthattheyserveavaluedfunctionintheoperationofthepractice.Employeesneedtohaveafeelingofmutualrespectwithbothcolleaguesandemployers.Notunliketheiremployers,employeesthriveonresponsibilityandafeelingofaccomplishment.Greaterresponsibili
6、tygivesemployeesafeelingofworth.Responsibilityinstillsinthemthefeelingthattheyaretrustedandvaluedbytheiremployers.Employeeswillgotogreatlengthsnottobetraythissenseoftrust.AbilitytoAchieveResultsEmployeeswhoservicethepublicarefulfilledbybeingabletoach
7、ieveresultsforcustomers.Conversely,theybecomefrustratedanddissatisfiedwhentheyareunabletoachieveresultsforcustomers.Sowhatisobstructingemployeesfromachievingresultsforcustomers?Theanswerinmanycasesistheboss.Employeesareoftennottrainedwellenoughtobeab
8、letotaketheresponsibilityofmakingdecisionsthatarenecessarytoachievedesirableresultsforclients.Eveniftheyaresufficientlytrained,manyemployeesareprohibitedfrommakingdecisionsbyemployerswhohavenotplacedenoughtrustinthem.Employeesareoftenforcedtoworkwith
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