资源描述:
《对巴西酒店员工满意度的研究调查【外文翻译】》由会员上传分享,免费在线阅读,更多相关内容在工程资料-天天文库。
1、本科毕业论文(设计)外文翻译原文:ResearchonemployeesatisfactionsurveyinBrazilHotelsOften,studiesonBrazilprimarilyfocusedonindustrytrendsandeconomicissues(Brown1995;Smith2003).Thecountryillustratestheentirespectrumofeconomicdevelopment,thusitprovidesawealthofresearchopportunitiesformanagementscholars.Bahiaisth
2、elargestofthecoastalstatesintheNorth-easternregionofBrazil.Salvador,Bahia’scapitalandthecolonialcapitalofthecountry,hasapopulationof2.5millionanditstourismindustryissecondinBrazilonlytothatofRiodeJaneiro.SalvadoristhethirdlargestcityinBrazilandaccountsforroughlyone-sixthofBahia’spopulation.Wec
3、hosethecityofSalvadorasourstudylocationasithasahighlyindigenouspopulation,60%ofitscitizensareemployedintheservicesectoranditisrepresentativeofthedemographicmakeupofBahia.ItalsoreflectsBrazil’sculturalmoresbasedonHofstede’sculturaldimensions(1980)ofhighpowerdistance,collectivism,highuncertainty
4、avoidance,femininity,andamoderatelong-termorientation,asindicatedbyapre-testof100nativeSalvadoriansconductedpriortothestudy.MethodsSampleFivehotelsinSalvador,Brazilcomprisedthestudylocations.Thehotelswereselectedtoachievediversitywithinthesamplealongseveraldimensions.Thebusinessmodelsincludedl
5、ocallyownedoperations,nationalhotelchainmembersandsoleproprietorshipstoallowvarietyintypeofestablishment.Hotelslocatedinbothruralandurbansettingsindifferentsegmentsofthecitywereusedtooptimizevariability.Hotelclasslevelsincluded2-,3-and4-staroperations.Hotelsrangedinsizefrom30roomsto1,000rooms.
6、Whilehoteltype,classandlocationwereimportantfordiversity,specifichotelswereselectedduetoaccessibilityandguesttraffic/oraverageoccupancyrates.Themoreaccessibleestablishmentswitha50%occupancyrateweretargeted.Managerswerecontactedinadvanceforpermissiontoparticipateinthestudy.Hotelindustryworkersw
7、ereidentifiedforobservation,interview,andparticipationinthestudybaseduponjobtitleandshiftassignment.On-the-jobobservationsandpersonalinterviewsconstitutedtheprimarydatacollectionmethods.Interviewscontinueduntiltheoreticalsaturationhadbe