对巴西酒店员工满意度的研究调查【外文翻译】

对巴西酒店员工满意度的研究调查【外文翻译】

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时间:2017-07-26

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1、本科毕业论文(设计)外文翻译原文:ResearchonemployeesatisfactionsurveyinBrazilHotelsOften,studiesonBrazilprimarilyfocusedonindustrytrendsandeconomicissues(Brown1995;Smith2003).Thecountryillustratestheentirespectrumofeconomicdevelopment,thusitprovidesawealthofresearchopportunitiesformanagementscholars.Bahiaisth

2、elargestofthecoastalstatesintheNorth-easternregionofBrazil.Salvador,Bahia’scapitalandthecolonialcapitalofthecountry,hasapopulationof2.5millionanditstourismindustryissecondinBrazilonlytothatofRiodeJaneiro.SalvadoristhethirdlargestcityinBrazilandaccountsforroughlyone-sixthofBahia’spopulation.Wec

3、hosethecityofSalvadorasourstudylocationasithasahighlyindigenouspopulation,60%ofitscitizensareemployedintheservicesectoranditisrepresentativeofthedemographicmakeupofBahia.ItalsoreflectsBrazil’sculturalmoresbasedonHofstede’sculturaldimensions(1980)ofhighpowerdistance,collectivism,highuncertainty

4、avoidance,femininity,andamoderatelong-termorientation,asindicatedbyapre-testof100nativeSalvadoriansconductedpriortothestudy.MethodsSampleFivehotelsinSalvador,Brazilcomprisedthestudylocations.Thehotelswereselectedtoachievediversitywithinthesamplealongseveraldimensions.Thebusinessmodelsincludedl

5、ocallyownedoperations,nationalhotelchainmembersandsoleproprietorshipstoallowvarietyintypeofestablishment.Hotelslocatedinbothruralandurbansettingsindifferentsegmentsofthecitywereusedtooptimizevariability.Hotelclasslevelsincluded2-,3-and4-staroperations.Hotelsrangedinsizefrom30roomsto1,000rooms.

6、Whilehoteltype,classandlocationwereimportantfordiversity,specifichotelswereselectedduetoaccessibilityandguesttraffic/oraverageoccupancyrates.Themoreaccessibleestablishmentswitha50%occupancyrateweretargeted.Managerswerecontactedinadvanceforpermissiontoparticipateinthestudy.Hotelindustryworkersw

7、ereidentifiedforobservation,interview,andparticipationinthestudybaseduponjobtitleandshiftassignment.On-the-jobobservationsandpersonalinterviewsconstitutedtheprimarydatacollectionmethods.Interviewscontinueduntiltheoreticalsaturationhadbe

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