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1、1.0IntroductionFaboilLtdhasevolvedintoarelativelysuccessfulorganizationwithinthebiotechnologyfield.Andnowthiscompanyhassomeproblems.Richarddecidedtooff-loadseveraltaskstohisthreeprojectteamleader.Hedoesnotclearlythatmanagerneedtodowhat.TheCaroleisthecom
2、pany’sstaff.Shemakesthestressintheworkandrelationshipwiththecolleague.Thefollowingwillgivetheinformationcanhelpthemresolvedtheproblem.2.1AnalysistheMintzberg’s10ManagementRolesintheFaboilLtdRichardisthedirectorofbiotechnologyinFaboilLtdCompany.Buthehasf
3、ailedtounderstandhisroleofmanagerinhisteam.Becauseofthecompanyanythingsnotdothebetter.ThatmeansRichardnotclearsasaleaderneedtodo.Asaleader,needtodoalot.BasedontheMintzberg's10ManagementRolessays.ThistheoryisMintzbergarguedthatthefunctionalorprocessschoo
4、lofmanagementwas"folklore"andthatfunctionsofmanagementsuchasplanning,organizing,leading,andcontrollingdidnotaccuratelydepictthechaoticnatureofmanagerialwork.Baseduponanobservationalstudyoffiveexecutives,Mintzbergconcludedthattheworkmanagersactuallyperfo
5、rmedcouldbestberepresentedbythreesetsofroles,oractivities:interpersonalroles,informationalroles,anddecision-makingroles.Hedescribedtheinterpersonalrolesasconsistingoffigurehead,leader,andliaison.Heidentifiedthreeinformationalroles:monitor,disseminator,a
6、ndspokesperson.Finally,hedescribedfourdecision-makingrolesthatincludedentrepreneur,disturbancehandler,resourceallocator,andnegotiator.Inthiscase,Richardisthemanagersoheneedplayaroleofmonitor.Themonitorismeansseekingandreceivesinformation,scanpapersandre
7、ports,maintaininterpersonalcontacts.Richardneedstoknowtheemployeesskillsandtheirworkadvantage.Itstillneedstoknowtherealworklevelandemployeesthearrangementsoftheunableblind.RichardalsoneedstoplayaLeader,directandmotivate14subordinates,train,adviceandinfl
8、uence.Inthiscase,whentheCarolereportingdifficultytotheRichard,Richardnothelpshersolveproblemsinsteadofmakingherapersontokeepworkingonit.ThatRichardisnottimelyhelpemployeestosolvetheproblemsodidn'tmakealeader.Ifwanttobecomeagoodma
