普华永道：人工智能对商业的影 响

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1、Artificialintelligence(AI)isasourceofbothhugeexcitementandapprehension.Whataretherealopportunitiesandthreatsforyourbusiness?DrawingonadetailedanalysisofthebusinessimpactofAI,weatPwCidentifythemostvaluablecommercialopeninginyourmarketandhowtotakeadvantageofthem.SizingtheprizeWha

2、t’stherealvalueofAIforyourbusinessandhowcanyoucapitalise?+14%AccordingtoPwCresearchcarriedoutforthisreport,globalGDPcouldbeupto14%higherin2030asaresultofAI–theequivalentofanadditional$15.7trillion–makingitthebiggestcommercialopportunityintoday’sfastchangingeconomy+26%Thegreates

3、tgainsfromAIarelikelytobeinChina(boostofupto26%GDPin2030)andNorthAmerica(potential14%boost).Thebiggestsectorgainswillbeinretail,financialservicesandhealthcareasAIincreasesproductivity,productqualityandconsumption.www.pwc.com/AIDefiningAIInourbroaddefinition,AIisacollectiveterm 

4、forcomputersystemsthatcansensetheirenvironment,think,learn,andtakeactioninresponsetowhatthey’resensingandtheirobjectives.FormsofAIinusetodayinclude,amongHumanintheNohumaninothers,digitalassistants,chatbotsandlooptheloopmachinelearning.AIworksinfourways:Automatedintelligence:Aut

5、omationofmanual/cognitiveandroutine/non-HardwiredAssistedAutomationroutine tasks./specificIntelligenceAutomationofsystemsAIsystemsthatmanualandAssistedintelligence:Helpingpeopletoassisthumansincognitivetasksperformtasksfasterandbetter.makingdecisionsthatareeitherAugmentedintell

6、igence:Helpingpeopletoortakingactions.routineornon-makebetterdecisions.Hard-wiredroutine.ThisdoessystemsthatdonotinvolvenewAutonomousintelligence:Automatingnotlearnfromwaysofdoingdecisionmakingprocesseswithouthumantheirinteractions.things–automatesintervention.existingtasks.Ash

7、umansandmachinescollaboratemoreclosely,andAIinnovationscomeoutoftheresearchlabandintothemainstream,theAdaptiveAugmentedAutonomoustransformationalpossibilitiesarestaggering.systemsIntelligenceIntelligenceAIsystemsthatAIsystemsaugmenthumanthatcanadaptdecisionmakingtodifferentandc

8、ontinuouslysituationsandcanlearnfromtheiractautonomous