管理学罗宾斯第11版ppt课件.ppt

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1、ContrasttheactionsofmanagersaccordingtotheomnipotentandsymbolicviewsDescribetheconstraintsandchallengesfacingmanagersintoday’sexternalenvironmentDiscussthecharacteristicsandimportanceoforganizationalcultureDescribecurrentissuesinorganizationalcultureTheManager:Omn

2、ipotentorSymbolic?OmnipotentViewofManagement-theviewthatmanagersaredirectlyresponsibleforanorganization’ssuccessorfailure.SymbolicviewofManagement-theviewthatmuchofanorganization’ssuccessorfailureisduetoexternalforcesoutsidemanagers’control.Exhibit2-1:Constraintson

3、ManagerialDiscretionTheExternalEnvironment:ConstraintsandChallengesExternalEnvironment-thosefactorsandforcesoutsidetheorganizationthataffectitsperformance.ComponentsoftheExternalEnvironmentSpecificenvironment:Externalforcesthathaveadirectandimmediateimpactontheorga

4、nizationGeneralenvironment:Broadeconomic,socio-cultural,political/legal,demographic,technological,andglobalconditionsthatmayaffecttheorganizationExhibit2-2:ComponentsofExternalEnvironmentEnvironmentalUncertaintyandComplexityEnvironmentalUncertainty-thedegreeofchang

5、eandcomplexityinanorganization’senvironment.EnvironmentalComplexity-thenumberofcomponentsinanorganization’senvironmentandtheextentoftheorganization’sknowledgeaboutthosecomponents.Exhibit2-3:EnvironmentalUncertaintyMatrixWhoAreStakeholders?Stakeholders-anyconstituen

6、ciesintheorganization’senvironmentthatareaffectedbyanorganization’sdecisionsandactions.Exhibit2-4:OrganizationalStakeholdersManagingStakeholderRelationshipsIdentifytheorganization’sexternalstakeholders.Determinetheparticularinterestsandconcernsofexternalstakeholder

7、s.Decidehowcriticaleachexternalstakeholderistotheorganization.Determinehowtomanageeachindividualexternalstakeholderrelationship.WhatIsOrganizationalCulture?OrganizationalCulture-Thesharedvalues,principles,traditions,andwaysofdoingthingsthatinfluencethewayorganizati

8、onalmembersact.StrongCultures-Organizationalculturesinwhichkeyvaluesareintenselyheldandwidelyshared.Exhibit2-5:DimensionsofOrganizationalCultureW