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ID:39060737
大小:1.86 MB
页数:498页
时间:2019-06-24
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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.8theditionStevenP.RobbinsMaryCoulter1Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhoAreManagers?Descri
2、bewhoisdoingmanagerialworkintoday’sorganizations.Definewhomanagersare.Explainhowmanagerdifferfromnon-managerialemployees.Discusshowtoclassifymanagersinorganizations.WhatIsManagement?Definemanagement.Contrastefficiencyandeffectiveness.Explainwhyefficiencyandeffec
3、tivenessareimportanttomanagement.2Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatDoManagersDo?Describethefourfunctionsofmanagement.ExplainMintzberg’smanagerialroles.Tellhowamanage
4、r’sincludereflectionandaction.DescribeKatz’sthreeessentialmanagerialskillsandhowtheimportanceoftheseskillschangesdependingonmanageriallevel.Listotherimportantmanagerialskillsandcompetencies.Discussthechangethatareimpactingmanagers’jobs.Explainwhycustomerservicea
5、ndinnovationareimportanttothemanager’sjob.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatIsAnOrganization?Describethecharacteristicsofanorganization.Explainhowtheconceptofanorgan
6、izationischanging.WhyStudyManagement?Explaintheuniversalityofmanagementconcept.Discusswhyanunderstandingofmanagementisimportantevenifyoudon’tplantobeamanager.Describetherewardsandchallengesofbeingamanager.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.WhoAreM
7、anagers?ManagerSomeonewhoworkswithandthroughotherpeoplebycoordinatingandintegratingtheirworkactivitiesinordertoaccomplishorganizationalgoals.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.ClassifyingManagersFirst-lineManagersAreatthelowestlevelofmanagementand
8、managetheworkofnon-managerialemployees.MiddleManagersManagetheworkoffirst-linemanagers.TopManagersAreresponsibleformakingorganization-widedecisionsandestablishingplan
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