《罗宾斯管理学英》课件

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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.8theditionStevenP.RobbinsMaryCoulter1Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhoAreManagers?Describewhoisd

2、oingmanagerialworkintoday’sorganizations.Definewhomanagersare.Explainhowmanagerdifferfromnon-managerialemployees.Discusshowtoclassifymanagersinorganizations.WhatIsManagement?Definemanagement.Contrastefficiencyandeffectiveness.Explainwhyefficiencyandeffectivenessareimpor

3、tanttomanagement.2Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatDoManagersDo?Describethefourfunctionsofmanagement.ExplainMintzberg’smanagerialroles.Tellhowamanager’sincludereflectionanda

4、ction.DescribeKatz’sthreeessentialmanagerialskillsandhowtheimportanceoftheseskillschangesdependingonmanageriallevel.Listotherimportantmanagerialskillsandcompetencies.Discussthechangethatareimpactingmanagers’jobs.Explainwhycustomerserviceandinnovationareimportanttotheman

5、ager’sjob.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatIsAnOrganization?Describethecharacteristicsofanorganization.Explainhowtheconceptofanorganizationischanging.WhyStudyManagement?Exp

6、laintheuniversalityofmanagementconcept.Discusswhyanunderstandingofmanagementisimportantevenifyoudon’tplantobeamanager.Describetherewardsandchallengesofbeingamanager.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.WhoAreManagers?ManagerSomeonewhoworkswithandthroughothe

7、rpeoplebycoordinatingandintegratingtheirworkactivitiesinordertoaccomplishorganizationalgoals.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.ClassifyingManagersFirst-lineManagersAreatthelowestlevelofmanagementandmanagetheworkofnon-managerialemployees.MiddleManagersMan

8、agetheworkoffirst-linemanagers.TopManagersAreresponsibleformakingorganization-widedecisionsandestablishingplan