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1、外贸函电与写作___ChapterFourProductInquiryandReplyAims&Requirements●ToenableS.S.togettoknowthedefinitionofinquiry■ToenableS.S.toknowthestepsofwritingainquiryletter■ToenableS.S.tomasterthevocabularyandusefulsentencesofinquiry1.Introduction:Inquiry■Aninquiryismadetoseekasupplyofproducts,serviceori
2、nformation.Inordertoobtaintheneededinformation,theinquirershouldstatesimply,clearlyandconciselywhathewants–generalinformation,acatalogueorpricelist,asample,aquotation,etc.Inquiriesshouldbespecificandprovidethenecessarydetailstoenablethereceivertoanswerthequestionscompletely.2.Typesofinqui
3、ry:■Types■1)GeneralInquiry:askingforcommondata,suchascatalogue,pricelist,sampleandpictures,etc..■2)SpecificInquiry:specificallyinquiryaboutnameofcommodity,specifications,quantity,unitprice,dateofshipment,paymenttermsandpacking,etc..3.Structure:■1)Iftheselleristhebuyer’sconstantsupplier,■(
4、1)Statethegoodsandservicesyouareinterestedin.■(2)Requestforcatalogue,pricelist,sampleandtermsoftransaction,etc.■(3)Expectationforpayingattentiontoyourinquiryandgivingyouanearlyreply.3.Structure:■2)Ifthesellerisyournewsupplier,■(1)Expressthatyouwouldliketoestablishbusinessrelationshipwithh
5、im.■(2)Requestforcatalogue,pricelist,sampleandtermsoftransaction,etc.■(3)Expectationforpayingattentiontoyourinquiryandgivingyouanearlyreply.■Inquiriesshouldbewrittenconciselyandclearlytothepoint.■Thereplytoanenquiryshouldbepromptandcourteousandcoveralltheinformationaskedfor.Howtoreply?Exp
6、ressyourthankstotheinquirerforhisorherinterestinyourproducts.Answerthequestionsaskedandprovidedotherrelevantandnecessaryinformation.Statebrieflytofirstinquirersthestrengthsandadvantagesofyourproducts.Ifyouareunabletosupplytheproductsrequired,giveareasonorexplanation.4.WordsandExpressions1
7、.appreciateWeappreciateyourkindcooperation.（接名词）感谢你方的真诚合作。Weshallappreciateitifyouwillsendusasamplebooksoon..（接代词）如能立即将样品簿寄来将不胜感激。Weshallappreciateyoursendingusasamplebooksoon..（接动名词）如能立即将样品簿寄来将不胜感激。为了表示客气，还可以使用虚拟式句子：Weshallappreciateitifyouwouldsendusasamplebooksoo
