获取竞争优势的人力资源管理.ppt

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1、获取竞争优势的人力资源管理之五HumanResourceManagementGainingaCompetitiveAdvantageTrainingandDevelopment培训与开发Whenyoufinishstudyingthischapter,youshouldbeableto:Indicatehowtrainingwouldhelpenterprisestogaincompetitiveadvantage.阐述培训如何帮助企业获得竞争优势Explainhowyouwouldgoaboutiden

2、tifyingtrainingrequirements.说明如何确定培训需求Discussfourtrainingtechniques.论述四种培训技术Listthestepsinatypicalmanagementdevelopment列出企业开发的典型步骤Experientialexercise1应用联系林红所在的公司由于近年规模扩大，员工提升机会很多，她已经过一系列的工作变化，从最初的分店经理，升至为总公司当业务经理，现在手下管理很多专卖店的经理人员。林红凭着自己的经验，已经具备了技术和业务管理技，

3、虽然没有受过任何正式训练，但仍然受到手下人的尊重。根据该公司战略规划，二三年内规模将扩大两三倍，于是很多人开始怀疑林红是否有能力承担日趋繁重任务，因为这工作将涉及总体规划，财政控制，部门协调，而林红的经验主要在销售方面，公司想继续留用林红，但是需要为她制定一个开发计划。问题：为林红制定一个开发计划，并说明编制的理由。1.traininganddevelopment1.1Technicaltraining培训Technicaltraininginvolvesgivingneworpresentemploye

4、esthebasicskillstheyneedtoperformtheirjobs.(1)High-leveragetraining高层次培训High-leveragetrainingistrainingofamorelong-ternandwidernature.Itsaimistodevelopintelligencecapital:basicskills,advanceskill,creativityandinnovation.(2)Thecharacteristicsoflearningorga

5、nization学习型组织的特征ThecontinuouslearningCreatingandsharingofknowledgeCriticallyandsystematicalthinkingLearningcultureThevalueappraisalofemployees(3)Creativityandinnovation创造与创新DefinitionCreativity.Thethinkingprocessthathelpsustogenerateideas.Innovation.Thepr

6、acticalapplicationofsuchIdeastowardsmeetingtheorganization’sobjectivesinamoreeffectiveway.ConditionAclimateconducivetocratingthinking;Aneffectivesystemforcommunicatingideas;Proceduresformanaginginnovationinordertoscreenandevaluateideasandidentifytherelati

7、velyfewwhichareworthexploiting.1.2Thebasicandeffectivetrainingprocess有效培训的基本过程1.3OperationalstrategyandtrainingSTRATEGYEMPHASIZEPOINTSCONTENTTRAININGConcentrationMarketshareLowcostTeamconstructCross-functionsSpecializationHumanrelationOn-jobtrainingIntern

8、algrowthMarketdevelopmentproductsdevelopmentInnovationJointventureCulturetrainingOrganizationalcultureSkillintheworkFeedbackandcommunicateNegotiationSTRATEGYEMPHASIZECONTENTOFTRAININGExternalgrowthHorizontalintegrat