饭店英语 教学课件 作者 李佳 主编payment.ppt

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1、TeachingObjectives123TomasterthedifferentwaystomakepaymentTomasterhowtoservetheguestswhentheypayincashTomasterhowtoservetheguestswhentheypaybycreditcardTomasterhowtoservetheguestwhentheywanttosignthebillTounderstandthehabitofgettingbillsinwesterncountries45Waysofpayment:payingbycashpayingwiththecred

2、itcardsigningthebill(signingtotheroom)BasicInformation1BasicInformationWhilethewesternersarehavingdinnertogether,theywillgoDutch.Whentherearemorethantwowesternersintherestaurant,thewaitressshouldaskwhethertheywantonebillorseparatebills.Certainly,thecouple,thefamily,andtheguestsfromonecompanyarenotin

3、cluded.2I.PayingincashServiceprocedurelearningtheguests’attitudetothemealknowinghowmanybillstheguestswantgettingthebill(s).tellingthepriceofthemealaskingthewayofpaymentshowingthechangesandthereceipttotheguestsextendingwishesServiceprocedureII.Payingbycreditcardlearningtheguests’attitudetothemealknow

4、inghowmanybillstheguestswantgettingthebill(s).tellingthepriceofthemealaskingthewayofpaymentaskingthekindsofthecreditcardaskingtheguesttoshowthepassportshowingthecopyofthecreditcardandthereceipttotheguestsextendingwishesIII.Signingthebilllearningtheguests’attitudetothemealknowinghowmanybillstheguests

5、wantgettingthebill(s).tellingthepriceofthemealaskingthewayofpaymentaskingtheguesttoshowhisroomkeyandpassport.askingtheguesttosignthebillextendingwishesServiceprocedureHowtoExpress1.Howaboutyourmeal,sir?2.Doyouwantonebillorseparatebills?3.Here’sthebill,sir.4.ThatamountstoRMBXXXYuan.5.Howwouldyouliket

6、opay?/makepayment?6.Hereisyourchange.Andthisisyourreceipt.7.Welookforwardtoseeingyouagain.I.PayingincashII.Payingbycreditcard1.Howaboutyourmeal,sir?2.Doyouwantonebillorseparatebills?3.Here’sthebill,sir.4.ThatamountstoRMBXXXYuan.5.Howwouldyouliketopay?/makepayment?6.Whichkindofcreditcarddoyouhave?7.M

7、ayIseeyourpassport?8.Thisisthecopy,couldyousignyournamehere?Hereisyourreceipt.9.Pleasecomeagain/welookforwardtoservingyou.HowtoExpressIII.Signingthebill1.Howaboutyourmeal,sir?2.Doyouwantonebillorsepar