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《饭店英语 教学课件 作者 李佳 主编seatingtheguest.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、TeachingObjectives123ToknowhowtoseatguestswithreservationToknowhowtoseatguestswithoutareservationToknowthewaytoservetheguestsafterseatingtheguestsToknowtheproperwaytoshowthegueststotheirtables4Afterseatingtheguests,thewaitressshouldaskthegueststoorders
2、omesoftdrinksorcocktailswhilewaitingfortheorder.CocktailsusuallyconsistofBrandy,Whisky,Vodka,orGinmixeswithjuice.BasicInformation12BasicInformationInordertocomforttheguests,whilelargetablesareused,therestaurantwilloffertheguestsalargelazySusan.3I.Seati
3、ngguestswithareservationServiceproceduregreetingasktheguestswhethertheyhaveareservationornotreconfirmthereservationshowthewaytotheguestsaskwhethertheguestsaresatisfiedwiththetableornotaskthegueststoordersomethingtodrinkbeforeorderingthedishesServicepro
4、cedureII.Seatingguestswithoutareservationgreetingaskwhethertheguestshaveareservationornotaskthenumberoftheguestscheckthetableavailabilitiesshowthewaytotheguestsaskwhethertheguestsaresatisfiedwiththetableornotaskthegueststoordersomethingtodrinkbeforeord
5、eringthedishesHowtoExpress1.Goodafternoon/evening,welcometoourrestaurant.2.Haveyouareservation?/Doyouhaveareservation(withus)?3.Mr.XXX,youhavereservedatableforsix(anynumber),isthatright?4.Followme,please./Thisway,please.5.Isthetableallright?/Areyousati
6、sfiedwiththetable?6.CanIgetyousomethingtodrink?/Whatwouldyouliketodrinkbeforeyouorder?I.SeatingguestswithareservationII.Seatingguestswithoutareservation1.Goodafternoon/evening,welcometoourrestaurant.2.Haveyouareservation?/Doyouhaveareservation(withus)?
7、3.Howmanyguestsarethereinyourparty?/Howmanyguestsaltogether?4.I’llcheckthetableavailabilities,waitaminuteplease.5.Followmeplease./Thiswayplease.6.Isthetableallright?/Areyousatisfiedwiththetable?7.CanIgetyousomethingtodrink?/Whatwouldyouliketodrinkbefor
8、eyouorder?HowtoExpressC=ClerkG=GuestC:Goodevening,ladiesandgentlemen._________________G:Goodevening.Yes,thenameisPhilip.C:Yes,Mr.Philip,atableforfour.G:That’sright.C:_______________,Mr.Philip.Yourtableishere.G:Ithinkthetableistoocloseto
