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《饭店英语 教学课件 作者 李佳 主编roomservice.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、TeachingObjectives123TomasterthewaytogettheroomserviceorderToknowthenamesoftheroomservicedishesTomasterthewaytosendtheorderedmealtotheguest’sroomTounderstandthecategoriesofwesternbreakfast4常见的蔬菜色拉:redcabbagesalad,cucumbersalad,celerysalad,greencabbagesalad,asparagussalad,beetroot,lettuces
2、alad,etc.BasicInformation12BasicInformation常见的色拉酱种类：WesternBreakfast:AmericanBreakfast:juice,toast,jam,butter,coffee,tea,friedeggs,ham,sausage,bacon,milk,fruit,etc.ContinentalBreakfast:juice,toast,butter,jam,coffee,tea,etc.3BasicInformationBasicInformationBasicInformationI.Orderingroomser
3、viceServiceproceduregreetingremindingthegueststoordersaladremindingtheguestsaboutthedressingaskingthegueststoorderdessertsgettingtheroomnumberandtheguest’snamereconfirmingtheorderasktheguestsaboutthetimetosenddishesII.Sendingmealtotheguest’sroomServiceprocedureknockingatthedoor,tellingthe
4、guestyouraimaskingtheguesttheplacetoputthedishesreconfirmingthenamesofthedishestotheguestsaskingtheguesttopayortosignthebilltellingtheguestthewayandtimetocollectthedishesextendingwishesHowtoExpress1.Goodafternoon/evening,roomservice.MayIhelpyou?2.Whichkindofsaladdoyoulike?/wouldyoulike?3.
5、Whichkindofdressingonyoursalad?4.WhatshallIbringyoufordesserts?/whichkindofdessertwouldyoulike?5.MayIhaveyournameandyourroomnumber?6.I’llreconfirmyourorder.You’veordered…7.Whendoyouwantyourdishes?/ShallIsendyourorderupassoonaspossible?I.OrderingroomserviceII.Sendingmealtotheguest’sroom1.I
6、t’sroomservice,mayIcomein?2.WhereshouldIputthem?3.Theseareyourdishes,theyare…4.It’sXXYuanaltogether,wouldyouliketopaynow?5.Wouldyoupleasesignthebill?6.WhencouldIcomebacktotakeawaytheplates?7.Enjoyyourdishes,please.C=ClerkG=GuestC:Goodevening,roomservice.__________?G:Yes,Iwantto__________d
7、innerfortwo.We’llstartwithone___saladandone________cocktail.C:Wouldyoulikesoup?G:No,_________.Forthemaincoursewebothwant_________.C:Andtodrink?G:Abottleofwhitewine.Whatdoyou__________?C:Atthemomentwehave_________and_________.G:We’lltakethedrywhite.C:Andfordessert?G:
