饭店英语 教学课件 作者 李佳 主编businessservices.ppt

《饭店英语 教学课件 作者 李佳 主编businessservices.ppt》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、TeachingObjectives123ToknowtheservicesprovidedbytheHealth&RecreationcenterTohaveagoodcommandoforalEnglishofHealth&RecreationservicesToknowsometermsonHealth&RecreationServicesBasicInformationConferenceoranexhibitionreservationaskthenameoftheorganizationaskthenameandtelephonenumberofthemainconta

2、ctpersonaskthedateandtimeofreserving/anexhibitionameetingroomaskthenumberofexpectedpeopleattendingasktheguestswhethertheyneedfoodordrinksatthemeeting/anexhibitionasktheguestswhethertheyneedanyspecialequipmentServiceprocedureHowtoExpressⅠ.Conferenceoranexhibitionreservation1.HiltonHotel,Busines

3、sCenter.CanIhelpyou?2.Wewillhaveathree-dayconferenceherenextweek.3.I’dliketobookameetingroomforoneweek.4.Howmanypeopledoyouhave?5.Whenwillyouholdit?6.Wehaveacompleterangeofthelatestfacilities.7.I’dliketorentamultifunctionalauditoriumforathree-daycongress.8.Wealsoneedasimultaneousinterpreter.9.

4、Theroomistoohot.Ithinktheairconditionerdoesn’tseemtobeworking.10.Pleasetestoutthemicrophonebeforethelecture.11.Gladtobeofassistance.Ⅱ.Copyingandsendingafax1.Iwanttohaveonecopyofthiscontract2.Wouldyoupleasehavethiscontractcopied?3.Howmuchisitforonepage?4.Italldependonthesizeofthepaper5.Howmanyc

5、opiesdoyouhave?6.Howlarge/smallwouldyoulikeit?7.Wouldyoulikemetophotocopyonbothsidesofpaper?8.Whatisyourfaxnumber?/MayIhaveyournumber?9.Wheredoyouwanttosendthefax?10.Thelineisengaged.I’llredialitafterawhile.11.Everythingisdone,sir.12.Hereisyourreceipt.Wouldyoupleasesignyournamehere.13.Signtheb

6、illorpayincash.HowtoExpress1.C=ClerkG=GuestC:Housekeeping.MayIhelpyou?G:Yes.Iwouldliketousemyroomtoholdabusinessmeeting.C:________________foryou,sir?G:I’llneedsevenextrachairs.C:_________________yournameandroomnumber,sir?G:I’mWanghaiinRoom330.C:Willtherebeanythingelse,Mr.Wang?G:No,____________

7、_.C:Roomservicecanprovideyouwithdrinks.G:________________.I’llneedsomemineralwater.C:Pleasecontactroomservice,dial4.G:______________________.C:I’mgladIcouldbeofservice.G:Good-bye.C:___________.PracticalOperation1Fillintheblankstomakeadi