管理学罗宾斯第11版04.ppt

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1、ManagingDiversityBUS206ErlanBakiev,Ph.D.ZirveUniversitySpring2012DefineworkplacediversityandexplainwhymanagingitissoimportantDescribethechangingworkplacesintheUnitedStatesandaroundtheworldExplainthedifferenttypesofdiversityfoundinworkplacesDiscussthechallengesma

2、nagersfaceinmanagingdiversityDescribevariousworkplacediversitymanagementinitiativesManagingDiversityLearningOutcomeWhatisWorkforceDiversity?WorkforceDiversity-thewaysinwhichpeopleinanorganizationaredifferentfromandsimilartooneanother.Exhibit4-1:TimelineoftheEvol

3、utionofWorkforceDiversityLevelsofDiversitySurface-leveldiversity-Easilyperceiveddifferencesthatmaytriggercertainstereotypes,butdonotnecessarilyreflectthewayspeoplethinkorfeel.Deep-leveldiversity-Differencesinvalues,personality,andworkpreferences.Exhibit4-2:Bene

4、fitsofWorkforceDiversityRaceandEthnicityRace-thebiologicalheritage(includingskincolorandassociatedtraits)thatpeopleusetoidentifythemselves.Ethnicity-socialtraits(suchasculturalbackgroundorallegiance)thataresharedbyahumanpopulation.Exhibit4-3:ChangingPopulationMa

5、keupoftheUnitedStatesExhibit4-4:GlobalAging:HowMuchdoYouKnow?Exhibit4-4:GlobalAging(cont.)TypesofDiversityAge-BothTitleVIIoftheCivilRightsActof1964andtheAgeDiscriminationinEmploymentActof1967prohibitagediscrimination.Gender-Women(49.8%)andmen(50.2%)noweachmake

6、upalmosthalfoftheworkforce.ChallengesinDiversity(cont.)Stereotyping-judgingapersonbasedonaprejudicialperceptionofagrouptowhichthatpersonbelongs.Discrimination-whensomeoneactsouttheirprejudicialattitudestowardpeoplewhoarethetargetsoftheirprejudice.GlassCeiling-th

7、einvisiblebarrierthatseparateswomenandminoritiesfromtopmanagementpositions.Exhibit4-5:TypesofDiversityFoundinWorkplacesChallengesinManagingDiversityBias-atendencyorpreferencetowardaparticularperspectiveorideology.Prejudice-apre-conceivedbelief,opinion,orjudgmen

8、ttowardapersonoragroupofpeople.TypesofDiversityDisability/Abilities-TheAmericansWithDisabilitiesActof1990prohibitsdiscriminationagainstpersonswithdisabilities.Religio