资源描述:
《商务英语写作课件杨晓斌编著 ISBN9787811343311Section 11 接单生产Orders and Their Fulfillment.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、Section11接单生产OrdersandTheirFulfillmentI.要点概述MainPoints1.Whatisanorder?1.Whatisanorder?Inbusinessorcommerce,anorderisastatedintention,eitherspokenorwritten,toengageinacommercialtransactionforspecificproductsorservices.Fromabuyer’spointofviewitexpressestheintentiontobuyandiscalledapurchaseord
2、er.Fromaseller’spointofviewitexpressestheintentiontosellandisreferredtoasasalesorder.Whenthepurchaseorderofthebuyerandthesalesorderoftheselleragree,theordersbecomeacontractbetweenthebuyerandseller.Theagreementtobuyandsellisaformofcontract.Themainconcernforcommercialordersisthattheremustbeag
3、reement,offerandacceptance,fortheordertobeacontract.Priortothis,thereisoftenarequestforquotation,requestforbid,salesquotation,orsalesbid.Quotationsarenon-bindingandpartofthenegotiationprocess.Onceanagreementorcontractisinplace,businessesrecordtheseasconfirmedpurchaseordersandconfirmedsaleso
4、rder2.Howdothecustomersplaceanorder?Beforeplacinganorder,customersoftenchoosetheitemthattheywouldliketopurchase.Forexample,someforeigncustomersstartimportinggoodsfromChinabyfindingthebestdistributorandtheymaytryonlinemarketplacessuchasChina’sgiantAlibaba.com,whichisagiantcollectionofsmallto
5、largebusinessesofferingeveryproductimaginable.Thentheywritedowntheexactitemnumber,thepagenumberandtheexactdescriptionoftheitemorthetitleoftheitem.Thentheywilleithercallyoursalesrepresentativeorgoonlineandplacetheorder.Nowadays,iftheygoonline,theyneedtoregistertobeamemberandthroughclickingon
6、shopbybrochure.Theyclickontheadd-tobagbuttontofinishorderingandprinttheconformationnumberpresentedonthewebpage.3.Howdoyoufulfillanorder?Wearealwaystryingtofulfilltheorderassoonasitisplaced.Firstyouhavetodoidentityverificationbyconfirmingtheorder.Youconductqualityassurancecheckstoensurethate
7、verythingorderedispicked,activatedandshippedcorrectlyandcheckon-lineore-mailforstatusupdates.Iftheproductsarebackorderedyouneedtoperformafraudcheckontheorderforboththecustomer’sprotectionandforyourown.;second,comestheprocessofchoosingequipmentforproducti