罗宾斯管理学PPT(英文版).ppt

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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.8theditionStevenP.RobbinsMaryCoulter1Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhoAreManagers?Describ

2、ewhoisdoingmanagerialworkintoday’sorganizations.Definewhomanagersare.Explainhowmanagerdifferfromnon-managerialemployees.Discusshowtoclassifymanagersinorganizations.WhatIsManagement?Definemanagement.Contrastefficiencyandeffectiveness.Explainwhyefficiencyandeffecti

3、venessareimportanttomanagement.2Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatDoManagersDo?Describethefourfunctionsofmanagement.ExplainMintzberg’smanagerialroles.Tellhowamanager’s

4、includereflectionandaction.DescribeKatz’sthreeessentialmanagerialskillsandhowtheimportanceoftheseskillschangesdependingonmanageriallevel.Listotherimportantmanagerialskillsandcompetencies.Discussthechangethatareimpactingmanagers’jobs.Explainwhycustomerserviceandin

5、novationareimportanttothemanager’sjob.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatIsAnOrganization?Describethecharacteristicsofanorganization.Explainhowtheconceptofanorganizati

6、onischanging.WhyStudyManagement?Explaintheuniversalityofmanagementconcept.Discusswhyanunderstandingofmanagementisimportantevenifyoudon’tplantobeamanager.Describetherewardsandchallengesofbeingamanager.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.WhoAreManager

7、s?ManagerSomeonewhoworkswithandthroughotherpeoplebycoordinatingandintegratingtheirworkactivitiesinordertoaccomplishorganizationalgoals.5Copyright©2005PrenticeHall,Inc.Allrightsreserved.ClassifyingManagersFirst-lineManagersAreatthelowestlevelofmanagementandmanaget

8、heworkofnon-managerialemployees.MiddleManagersManagetheworkoffirst-linemanagers.TopManagersAreresponsibleformakingorganization-widedecisionsandestablishingplan