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ID:26024113
大小:3.01 MB
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时间:2018-11-24
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1、PowerPointPresentationbyCharlieCookCopyright©2005PrenticeHall,Inc.Allrightsreserved.8theditionStevenP.RobbinsMaryCoulter1Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhoAreManagers?Describewhoisdoingmanagerialworkinto
2、day’sorganizations.Definewhomanagersare.Explainhowmanagerdifferfromnon-managerialemployees.Discusshowtoclassifymanagersinorganizations.WhatIsManagement?Definemanagement.Contrastefficiencyandeffectiveness.Explainwhyefficiencyandeffectivenessareimportanttomanagement.2Copyright©2005PrenticeHall
3、,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)FollowthisLearningOutlineasyoureadandstudythischapter.WhatDoManagersDo?Describethefourfunctionsofmanagement.ExplainMintzberg’smanagerialroles.Tellhowamanager’sincludereflectionandaction.DescribeKatz’sthreeessentialmanagerialskillsandhowtheimporta
4、nceoftheseskillschangesdependingonmanageriallevel.Listotherimportantmanagerialskillsandcompetencies.Discussthechangethatareimpactingmanagers’jobs.Explainwhycustomerserviceandinnovationareimportanttothemanager’sjob.3Copyright©2005PrenticeHall,Inc.Allrightsreserved.LEARNINGOUTLINE(cont’d)Follo
5、wthisLearningOutlineasyoureadandstudythischapter.WhatIsAnOrganization?Describethecharacteristicsofanorganization.Explainhowtheconceptofanorganizationischanging.WhyStudyManagement?Explaintheuniversalityofmanagementconcept.Discusswhyanunderstandingofmanagementisimportantevenifyoudon’tplantobea
6、manager.Describetherewardsandchallengesofbeingamanager.4Copyright©2005PrenticeHall,Inc.Allrightsreserved.WhoAreManagers?ManagerSomeonewhoworkswithandthroughotherpeoplebycoordinatingandintegratingtheirworkactivitiesinordertoaccomplishorganizationalgoals.5Copyright©2005PrenticeHall,Inc.Allrigh
7、tsreserved.ClassifyingManagersFirst-lineManagersAreatthelowestlevelofmanagementandmanagetheworkofnon-managerialemployees.MiddleManagersManagetheworkoffirst-linemanagers.TopManagersAreresponsibleformakingorganization-widedecisionsandestablishingplan
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