毕博业务流程设计方法

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1、METHODOLOGYSECTIONSMETHODOLOGYSECTIONSSECTION3–ENGAGEMENTTYPESELECTIONTheBPDMGuideprovidesthepractitionerwithstepbystepguidanceforeachofthethreetypesofbusinessprocessdesignengagementsthatpractitionerscommonlyencounter.Thissectioncharacterizesandcomparesthosethreeengagementtypes.

2、Itprovidesthepractitionerwithacriteriafordeterminingwhichengagementtypeisthemostappropriateforagivenclientsituationandwithdetailedinformationaroundplanningtheworktypicallydoneduringthispre-engagementperiod.EngagementTypesTheengagementtypesvarybasedonthemagnitudeofthefuturestatec

3、hangeandtherelatedlevelofeffort.Thethreetypesarecalled:•TacticalDesign•StrategicDesign•TransformationalDesignThetablebelowprofilestheengagementtypes.Theseparameterswillhelpthepractitionerunderstandthebasicdifferencesbetweentheengagementtypes.Thistableisnotintendedtobeusedasanest

4、imatingtool.Thetablebelow(Figure3.1)profilestheengagementtypes.Figure3.1EngagementTypeVariablesThevariablesinthetableaboveareimportantfactorsforselectingtheengagementtype.Buttheyarenotthesolecriteria.Thepractitionermustalsoconsidertheclient’sultimatepurposeforBPD.Itmaybepartofal

5、argerstrategicshiftoritmaybelayingthefoundationforanERPinstallation.Allofthesekindsofmiscellaneousvariablesmustalsobeweighedintheselectionprocess.TACTICALDESIGNTheobjectiveoftacticaldesignisrapidandcost-effectiveoperationalimprovement.Typicallytheclientwillhavelittleappetitefora

6、nysignificantinvestmentandistryingtoimproveperformancewithincurrentstateconstraintsandexistingcapabilities.Tacticaldesigndoesnotprovideafuturestatedesigndeliverable.Figure3.2belowillustratesthethreemajorstagesof atypicalTacticalDesignengagement.Figure3.3graphstheengagementlifecy

7、clecorrespondenttotheresourcesneededduringeachmajorstage.Figure3.2TacticalDesignFigure3.3TacticalDesignEngagementLifecycleSTRATEGICDESIGNTheaimofstrategicdesignistosignificantlychangebusinessprocessthatspansinglediscreetbusinessunitsorfunctionalareas.Theengagementistypicallystaf

8、fedwithasingleteamofpractitionerswhoworkonitfor