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1、华中科技大学硕士学位论文摘要有线宽带在中国已发展近20年。在此过程中,宽带业务的经营权逐步放开,大大小小的运营商展开了激励的竞争。宽带用户不断增长,但增长率逐年下降。通过本文的分析研究,尝试制定中山电信在4G时代有线宽带的发展策略,提升企业运营效益。本文以中山电信为例,通过分析中山电信外部环境和内部条件、企业相对竞争优势等因素制定中山电信宽带发展战略。根据此战略优化市场营销组合策略。首先,中山电信作为全业务经营的电信企业,其业务范围涵盖移动业务、宽带业务、固网业务、互联网增值业务等丰富的产品、业务结
2、构。但不同业务的市场份额、竞争优势差异较大。宽带业务方面,作为市场领先者,中山电信具备一定的竞争优势。但随着市场成熟、行业竞争加大、细分市场的差异、替代产品的出现等因素的不断变化,竞争优势逐渐被削弱。其次,随着近年来产业升级、转移,中山市常驻人口增速放缓明显,流动人口总量持续下降。个人通信业务需求增速放慢,部分细分市场趋于饱和。经营宽带的各运营商为了保持宽带业务的持续发展和增长,行业内的竞争不断加大。从竞争优势策略的观点来看,中山电信作为宽带业务的市场领先者要充分发挥竞争优势,加大防御保持市场份额领
3、先。一方面宽带业务本身要发挥自身优势特点在细分市场保持老客户,发展新客户。另一方面通过移动、互联网、增值业务的产品组合策略进一步提升宽带业务的竞争优势。关键词:4G时代宽带业务电信行业发展策略I华中科技大学硕士学位论文AbstractInChina,broadbandhasdevelopednearly20years.Inthisprocess,therighttooperateofbroadbandservicesisopeninggradually.Largeandsmalloperatorst
4、akeanincentivecompetition.Broadbandusergrowscontinually,butgrowthratedeclineyearbyyear.Throughanalysisofthispaper,attemptstoformulatedevelopmentstrategiesaboutbroadbandofZhongShantelecomin4Gera,enhancetheenterpriseoperationefficiency.ThisthesisbaseonZh
5、ongShanTelecomtypicalcase,throughtheanalysisofexternalenvironmentandinternalconditionsandtherelativecompetitiveadvantage,whichiseffectingtheenterprisedevelopmentfactors,todeterminethebroadbanddevelopmentstrategyofZhongShantelecom.Accordingtothisstrateg
6、y,wecanoptimizethemarketingmixstrategy.First,ZhongShantelecomasawholebusinessoftelecomenterprise,itsbusinessscopecoversmobilephone,broadband,fixed-linephone,Internetservicesandtheothersofrichproductandbusinessstructure.Butdifferentbusinessgotadifferent
7、competitiveadvantageandmarketshare.Asthemarketleader,broadbandbusinesshasacertaincompetitiveadvantage.Butasmarketsmature,thecompetitiveadvantageisweakenedgradually.Influencefactorsincludetheincreasingcompetition,thedifferencesbetweenthemarketsegmentsan
8、dtheemergenceofsubstituteproducts.Second,astheindustryupgradingandtransferinrecentyears,ZhongShancityresidentpopulationgrowthisslowing,floatingpopulationcontinuedtodecline.Thebusinessgrowthofthepersonalcommunicationsneedsisslowingdown.P