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1、TheEffectofEmployeeTurnoveronHotelProfits:ATestAcrossMultipleHotels.员工流失对酒店效益的影响：连锁酒店的(StatisticalDataIncluded)ByTonySimons&TimothyHinkin
2、 CornellHotel&RestaurantAdministrationQuarterly - August-Sept,2001Weknowthatemployeeturnovercostsmoney.我们都知道员工流失很花钱的。Here'sonewaytoestima
3、tethatcost.这里有一种方式可以估计他的花销。Manyhospitalitymanagersareconvincedthatexcessiveturnoverisacostlyphenomenon,butitisdifficulttodevelopspecificturnover-costnumbers.很多服务经理深信大量员工流失是一个花钱的事，但是很难给出一个具体的开支数字。Thatisnottosaythatresearchershavenotattemptedtonaildownthecostofturnover,butthefa
4、ctremainsthatspecificcostfigurescanbeelusive.那并不是说调查员们没有努力去敲定一个员工流失的开支，而是实际上留下的开支是无法预计的。(1)Becauseturnovercostsarehardtocalculate,一是因为员工流失开销很难估计，itisequallydifficulttoassessthebottom-linefinancialvalueofturnover-reductionprograms.对于降低员工流失措施的财政预算，同样也很难估计。theprovisionsofelectri
5、cpowerconstructionengineeringqualitysupervisionandquality...2.4.1.1theunitworksacceptancerateof100%,thequalityevaluationofatotalscoreof95orabove;2.4.1.2regulatedWeldingNDTinspection100%,regulatedweldingapassingrateof>99%,andweldbeadappearance;2.4.1.3boilerhydraulicThematterof
6、determiningacostofturnover(or,moretothepoint,thevalueofpreventingturnover)isalsocomplicatedbytheindustry'sambivalencetowardthematter.企业对于人才流失的决定事宜（或者，更确切地说是阻止人才流失的所带来价值）犹豫不决，也使得事情变得更为复杂了。Despitethedisruptionandcostofturnover,manymanagersstillviewemployeesasreplaceablecommodit
7、ies-especiallyhourlyemployees.尽管员工流失会带来大量的开支和人员的分裂，很多经理还是把员工看成是可以替代的，特别是小时工。The"warmbody"syndromeofhiringunselectivelytofillapositionremainsinplace,eventhoughtheresultsofthispracticecanhavedevastatingeffectsonbothinternalandexternalcustomers.毫无选择性地去雇佣一些精英填补空缺的这种病状还是存在的，即使这样做的
8、后果会对国内和国外的客户产生不可挽回的影响。Wehaveseentheindustrymakestridesinthisareainrecentyears,especiallygivenlowunemploymentandincreasedcompetitionforqualityemployees.我们也见过这个地方有一个工厂发展很快，员工流失少，竞争力很强。Somehospitalityorganizationshavebeguntofocusonretainingtheiremployees.一些服务组织已经开始关注如何挽留员工了。Comp
9、aniessuchasARAMARK,Morton'sofChicago,andSouthwestAirlines,tonamejust
