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ID:32079253
大小:152.34 KB
页数:10页
时间:2019-01-31
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1、DailyopeningexecutiveloungeGROCollectthekeysforexecutiveloungefromfrontdeskCollecttheexpectedarrival&Readarrival&departurelistfromfrontdeskdeparturelisttothTakeelevatortothe16FloorCheckthatfurnitureisCheckthattheexecutiveloungearrangedproperly,allisinorderlightsareworking,En
2、surethatpantryisOpenthepantrycleanandtidyStarttosetupbreakfastSwitchallnecessarylightsandCNNonSetupthereceptiondeskareaCheckthelogbookforup-to-dateinformationFollowuptheimportantpointsCheckthatthenewspapersandmagazinesareup-to-dateandneatlyarrangedAssistF&Bkitchenchefwithbre
3、akfastset-upStartthebreakfastserviceExecutivefloorbreakfastserviceGROKitchenKitchenstaffsenduptheSwitchonthelightsbehindbreakfastfooditemstoEFatpantry6:45SetupthebreakfastonthebuffettableSetupthebeverageonanotherseparateareaPlacethecrockeryandcutleryontopofthebuffettableDoub
4、lechecktoensurethebreakfastisingoodorderBreakfastisGreetingguestEscortguesttothetableHelpguestsittingdownStarttoservebreakfastCheckthebuffetareatoensureReplenishallfooditemsenoughreplenishmentBreakfastisStarttoclearbreakfastStarttowashthecrockeryandsilverwareinthedishwashing
5、machineSendallunusedfoodbacktoCleanallunusedfoodkitchenPlaceequipmentincorrectplacesinpantryPreparebreakfastfoodconsumptionrecordforcontrolpurposesShowexecutivefloortovisitorGROBlockoneroomasshowroomChecktheshowroomdailytoensureitisinperfectconditionPreparenecessarysalesmate
6、rialtoprovideinformationtovisitorWhenvisitorGreeting&welcomevisitorarrivingIntroducetheShowvisitorthereceptionareaexpresscheckin&checkoutShowvisitorthelibraryIntroducethebuffetShowvisitortheexecutivebreakfast,tea/coffeeloungeservice&happyhoursShowvisitorthemeetingroomShowvis
7、itorthecomputerworkIntroducetheministationbusinesscenterBriefthevisitorallbenefitsofstayinginexecutivefloorEscortthevisitortotheshowroom*GlassbetweenIntroducetheroomfacilitiestobedroom&bathroomvisitor*Internetaccess*InroomsafeThanksfortheirvisit&welcomethemtostayinexecutivef
8、loorinfutureReceiveincomingfaxforguestGROBellmanReceiveincomingfaxCheckthen
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