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1、In-homedeliveries送货进门业务ThechimneyisnottheonlywaytogetstuffintohomesintimeforChristmas烟囱不是圣诞节前往家里塞东西的唯一通道(还有送货进门服务)AFTERstayingathomeoneafternoonforadeliveryofdiscountedtoiletdisinfectantthatnevercame,ValentinRomanov,aStockholmITmanager,installedaspecia
2、llockonhisflat’sentrance.Whennooneisin,deliverymenunlockthedoorandslippackagesinside.Fourmonthson,Mr.Romanovhasdoubledhisspendingonlineandsayshecannotimaginelifewithoutin-homedeliveries.Thesearesweetwordsfordeliveryfirmsandonlineretailers,Amazoninclude
3、d,thataresettinguppartnershipswithlockmanufacturerstoovercomeabighurdlefore-commerce.一天下午,斯德哥尔摩的一名IT经理,瓦伦丁洛马诺夫(ValentinRomanov)在家等待一个打折洁厕液快递,但是快递始终没有到达,于是他在公寓入口安装了一个特殊的锁。屋里没人的时候,快递员可以开门把包裹塞进去。四个月来,洛马诺夫先生的网购开销翻了一番,他说他不能想象没有送货进门服务的生活。这对于快递公司和亚马逊之类的网上零售商来
4、说是喜讯,因为他们正在与锁具制造商建立合作伙伴关系,以克服电子商务面临的一个巨大障碍。Conventionaldeliveriesfailsooftenthataparcelisdriventoahomeanaverageof1.5timesintheNordicregion,saysKennethVerlage,headofbusinessdevelopmentatPostNord,alogisticsgiantoperatinginDenmark,Finland,NorwayandSweden.
5、Itisanexpensiveinefficiencymadeworse,hesays,bythe factthatrecipientshavestilloftenhadtowaitforafaileddelivery.Somecouriersleavepackagesondoorsteps,butthisinvitestheft.Of1,000AmericanssurveyedthisyearbyShorr,apackagingfirm,nearlyathirdhadbeenvictimsof“p
6、orchpiracy”,asthisisknown.Two-fifthsavoidcertainonlinepurchasesforfearofit.物流巨头PostNord(瑞典邮政)业务范围涵盖丹麦、芬兰、挪威、瑞典。其业务拓展总监KennethVerlage指出,在北欧地区,传统快递经常投递失败,一个包裹平均需要投递1.5次。这样的低效成本很高,更糟的是,收件人常常仍需要等待一个失败的投递。一些快递员将包裹放在客户的家门口,造成了失窃。根据Shorr(某一包装公司)对1000名美国人做的调查,
7、也如大家所知,今年有近三分之一的人成为了“门前盗窃”的受害者。其中,五分之二的人由于害怕再次遭窃,不再选择线上购物。Anumberoffirmsnowsellwirelesslyconnectedlockswhichacourier’sdelivery staff canopenusingapasscodeorsmartphoneappaftertheresidenthasissuedatemporaryauthorization,beforeleavinghomeorremotely.Deliver
8、iesarefilmedwithanindoorsecuritycamerapairedwiththelock.Theshortvideosaresenttoparceladdresseesandtypicallyend,comicallyinMr.Romanov’sview,withajiggleofthedoorhandlefromoutsidetoshowthatthedepartingdeliverypersonhaslockedup.现在许多公司出售无线连接锁