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1、Abstract厦门大学硕士学位论文L市县级烟草专卖人员绩效考核体系再设计姓名:姜传碧申请学位级别:硕士专业:工商管理(MBA)指导教师:章达友AbstractAbstract摘要本文以L市县级烟草专卖局作为研究对象,在总结绩效考核相关理论的基础上,综合运用调查研究、统计分析、比较研究、定量与定性相结合等方法分析了当甜县级局专卖人员考核中存在着的突出问题,针对这些存在的问题,本文依照构建绩效考核体系的流程,重新设计了县级专卖人员绩效考核体系。本文首先分析了L市烟草的战略目标,并以战略目标为引领,设定了专卖人员绩效考核目标,依照关
2、键绩效指标考核法,提出了专卖部门及各岗位的关键绩效指标体系,在绩效考核的方法选择上,使用关键绩效指标考核法、360度考核、强制分布法等考核方法,使得考核更具有操作性。在绩效沟通上,提出了具体的绩效沟通的方法。在绩效运用上,提出绩效结果要运用于奖金发放、薪酬调整、评优推先、人员配置、绩效改进、员工职业生涯规划等,从而形成一套较为完整、科学的县级专卖人员的绩效考核体系。本文还对新旧考核体系进行了比较。同时,为保证该绩效考核体系的有效运行,本文提出必须从以下方面进行改进:领导的强力推动、绩效文化的培育与构建、员工绩效考核知识的培训、配
3、套制度的完善等。关键词:烟草专卖绩效考核再设计AbstractPerformanceappraisalisanimportantorganizationalapproachtoenhancethemanagementlevel.Thetobaccoindustryisamonopolyadministrationwhichcombinesgovernmentandcompany.Sinceitisn’talongtimeofintroductionofperformanceappraisal,therearemanyinsuff
4、icientinunderstandingofperformanceappraisal.Inoperation,manyproblemsstillneedtobedealtwithandmanyapproachesstillneedtobeimproved.CountyTobaccoMonopolyBureau,asthebasicunitoftobaccomonopolyadministration,isthefoundationofthemonopolymanagementsystem,whichplaysanimporta
5、ntroleindisensarysystemandmonopolylawenforcement.ThereisnodoubtthatstrengtheningperformanceappraisalofgrassrootsmonopolypersonnelplaysanimportantAbstractroleinenhancingtheworkingattitudeofmonopolypersonnelandimprovingworkperformanceofmonopolydepartment.Onthebasisofsu
6、mmarizingthetheoryofperformanceappraisal,thispaperanalyzestheoutstandingproblemsofassessmentofTobaccoMonopolyBureauatcountylevelinLcity,bymeansofresearch,statisticalanalysis,comparison,andcombinationofquantitativeandqualitativeanalysis.Italsoredesignsperformanceevalu
7、ationsystemaccordingtothesystem’sconstructionprocess.Firstly,thispaperanalyzestheLcity’stobaccostrategy,accordingtowhichgoalsformonopolypersonnelhavebeenset,anditalsopresentsthedepartmentsandposts5keyperformanceindexsystemunderthekeyperformanceindexexamination.Inchoo
8、seofthemethodforexamination,thekeyperformanceindex,360-degreeassessment,andmandatorydistributionareadopted,whichmaketheexaminationm