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1、Video1H:Well,Mr.Aubrey,let'smoveontonextpoint,shallwe?A:OK.It'sthequestionofthedeliverydate.H:What'syourdeadline?A:September20th.Wereallyhavetoinsistonthatbecausewehaveaverystricttimetable.It'sessentialforustohaveitbeforethe30th,otherwise...H:Yes,ofcourse,butletmeexplaintheposition.A
2、:OK,goahead,please.H:Asyouknow,wehadadisastroushurricaneherelastmonthandpartofourworkshopwasdamaged.Thathaltedproductionfor10days.A:Yes,youtoldme.H:So,eh,there'sabacklogoforderstofill.A:Iunderstandbut...H:We'reworkingatfullcapacity,buttheearliestdeliverydatewecanmakeisthelastweekinSe
3、ptember.A:I'mafraidthat'snotgoodenough.H:Whynot?A:Theengineshavetobeinstalledafterwereceivethem.Thattakestime.Idohopeyou'llappreciateourposition,Harry.Can'tyouarrangedeliveryforSeptember20th?H:Mm!Wecantrybutwecan'tguaranteeit.A:Ifnotthe20th,thenwhen?H:WecanguaranteeSeptember25th.A:Wh
4、ythe25th?H:That'sthedatetheshipisscheduledtoarrive.Wecan'tmakeanearliershipmentbecauseproductionwon'tbecompleteintime.A:Letmesee,it'lltakeaboutaweekforonwardtransporttothedestinationuntilthe5thofOctober.H:Yes,I'msorry.WecantrytomeetanearlierdatebutIdon'tholdoutmuchhope.A:OK,let'smake
5、itthe25th.ButwemustinstallabsolutelyonSeptember25thasthelastpossibledate.H:Fairenough.A:Allright,then.Let'smakeitthe25thofSeptember.Butifitispossibleearlierthenallthebetter.H:Ofcourse.Youcancountonme.I'lldomybest.Video2B:Hello,Ms.Lester.Haven'tseenyouforalongtime.L:Hello,Mr.Backer.Ni
6、cetomeetyouagain.Unfortunately,wehaveaproblem!I'vejustreceivedafaxfrommyheadofficeanditseemstheremayhavebeensomemisunderstandingaboutourlastorder.B:Ohdear,whatseemstobetheproblem?L:Theconsignmentarrivedattheportyesterdayontime,butwhileunloading,wenoticedthegoodswerenottheA1qualityweo
7、rder.B:Really!Oh,I'mterriblysorry.Somethingmusthavegonewrong.Letmecheckthisonthecomputer...Er...Ohdear,yes,I'mafraidthere'sbeenaslip-upinourShippingDepartment.I'mverysorry.It'scertainlyourfault.Mm...Whatwouldyoulikeustodoaboutit?L:Well,wecankeepthisdeliveryandtrytofindanotherbuyerfor
8、it.Butofcour
