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ID:52218684
大小:1.11 MB
页数:8页
时间:2020-03-25
《服务外包质量监管博弈研究.pdf》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、企业信息化现代制造工程(ModernManufacturingEngineering)2015年第6期*服务外包质量监管博弈研究12李永飞,许银行(1西安邮电大学经济与管理学院,西安710061;2武汉市政工程设计研究院有限责任公司,武汉430015)摘要:应用Nash均衡博弈理论研究了服务外包供应链中服务外包的发包方、外包提供商、服务外包质量监管方(指政府质量监管机构,简称政府)三方质量监管博弈问题。研究表明:服务外包供应链博弈三方无纯Nash均衡稳定解,只有混合Nash均衡稳定解且服务外包质量监管概率不受服务是否外包概率的影响。发包方预
2、计外包潜在收益小于自营收益时,发包方偏向自营而不外包,否则,发包方偏向于外包且外包后倾向于外包提供商合谋,以规避服务外包质量监管方的监管,此时,服务外包质量监管方应加大监管力度。通常情况下,双方合谋概率越大,发生质量问题的概率也越大,服务外包质量监管方监管概率也越大。以上结论对服务外包质量监管理论与实践均有一定的参考价值。关键词:服务外包;供应链;质量监管;博弈中图分类号:TH16文献标志码:A文章编号:1671—3133(2015)06—0053—08Studyonqualitysupervisiongamesoftheoutsourci
3、ngservice12LiYongfei,XuYinhang(1SchoolofEconomicandManagement,Xi’anUniversityofPostsandTelecommunications,Xi’an710061,China;2WuhanMunicipalEngineeringDesign&ResearchInstitute,Wuhan430015,China)Abstract:UsetheNashequilibriumgametheorytostudythethreequalitygameproblemsintheo
4、utsourcingsupplychainamongtheoutsourcer,theoutsourcingserviceproviderandthequalitysupervisionorganization.Theresultsareshownthat:thereisnotthestablesolutionofpureNashequilibriumintheoutsourcingsupplychainthreegameandonlyisthemixed-Nashequilibriumsolution.Themixequilibriums
5、upervisionprobabilityofserviceoutsourcingisnotimpactedbytheprobabilityofoutsourcing.Iftheoutsourcerpotentialbenefitsofoutsourcingisexpectedtoreturnlessthantheself-employed,thentheoutsourcershouldbedumpedontheself-employedandnotrelativetooutsourcing,otherwise,theoutsourcers
6、houldbemoreinclinedtooutsourcingandtendstocollusionafterhedoesoutsource.Thegreaterprobabilityofcollusionarises,thegreaterprobabilityofthegovernmentreg-ulatoryauthoritywillbemonitor;thesmallerprobabilityofcollusionarises,thesmallerprobabilityofthegovernmentregulatoryauthori
7、tywillbemonitor.General,thegreaterprobabilityofcollusionarisesthegreaterprobabilityofqualityproblemsarisesandthegreatersupervisionprobabilityofgovernmentregulationarises.Theseconclusionshavesomereferencevaluesonthequalitysupervisionoftheserviceoutsourcingtheoryandpractice.
8、Keywords:serviceoutsourcing;supplychain;qualitysupervision;game成为经济利益共同体,这将损害甚至严重损害消费者0引言
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