转变促成的基本方法.ppt

《转变促成的基本方法.ppt》由会员上传分享，免费在线阅读，更多相关内容在PPT专区-天天文库。

1、二OO一年八月ChangeEnablement转变促成的基本方法WhyAreYouHere?ChangeEnablementshouldbeacorecompetencyofallBCpractitioners.ChangeEnablementshouldbeapartofallintegratedsolutionsthatweprovidetoourclients.OurChangeEnablementphilosophyallowsustocustomizeourconsultingapproachtomeeteachclient'

2、suniqueorganizationalsituation.Astory…Whychangefails?PeoplerefusetochangetheirbehaviorPeoplefindwaysto"getaround"thechangePeopleacceptonlyportionsofthechangeManagersoperatein"firedrill"modeOrganizationremainsreactivevs.proactiveChangeisresistedBusinessisdisruptedtoagreat

3、erdegreethanexpectedResources(time,money,people)arewastedMarketopportunitiesarelostWorkforcemoraledeclinesWhat’stheimpactonfuturechange?PeopleloseconfidenceinleadershipLevelsofchangeresistanceincreaseOldwaysofdoingthingsbecomeentrenchedFuturechangeeffortsrequiremoretimea

4、ndmoneytochangebehaviorCharlesDarwin“Itisnotthestrongestofthespeciesthatsurvives,northemostintelligent;itistheonethatismostadaptabletochange.”EvolutionTheoryThehumansideofchange“Thereisnothingmoredifficulttocarryout,normoredoubtfulofsuccess,normoredangeroustomanage,thant

5、oinitiateaneworderofthings.Fortheinitiatorhastheenmityofallwhowouldprofitbythepreservationoftheoldsystem,andmerelylukewarmdefendersinthosewhowouldgainbythenewone.”NiccoloMachiavelli“Theonlypersonwholikeschangeisawetbaby”Inmanyinstancestherearealternateviews….Thechangeist

6、hesameforeverybodyChangeisdifferentforeveryindividual,wemayallperceiveitindifferentwaysItwon’t,peoplewilladaptthenewsystem/processtotheircurrentbehaviourPeoplewillfirstwanttoknowwhattheyarelosing,untiltheyhaveclarityaroundthistheywillnotfocusonthefuturestateMostorganisat

7、ionsrateverypoorlyintermsofeffectivecommunicationProvideevidenceWe’realreadydealingwiththepeopleissuesWe’reexcellentatcommunicationMotivatepeoplebyinformingthemwhatthefuturewilllooklike(howgooditwillbe)Gettingthetechnologyinisthekey.Thatwillchangebehaviour推动企业转变的动力因素电子商务

8、虚拟组织互联网“知识经济”“InformationSuperhighway”兼并和收购私有化ERP结构精简电子商务成本管理全球化外包战略采购业务转型什么是转变流程重组不是很成功非常成功一般成功尚未产生结果不