安达信-转变促成的基本方法

《安达信-转变促成的基本方法》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、二OO一年八月ChangeEnablement转变促成的基本方法WhyAreYouHere?ChangeEnablementshouldbeacorecompetencyofallBCpractitioners.ChangeEnablementshouldbeapartofallintegratedsolutionsthatweprovidetoourclients.OurChangeEnablementphilosophyallowsustocustomizeourconsultingapproachtomeeteachclient'suniqueorganizationals

2、ituation.Astory…Whychangefails?PeoplerefusetochangetheirbehaviorPeoplefindwaysto"getaround"thechangePeopleacceptonlyportionsofthechangeManagersoperatein"firedrill"modeOrganizationremainsreactivevs.proactiveChangeisresistedBusinessisdisruptedtoagreaterdegreethanexpectedResources(time,money,peo

3、ple)arewastedMarketopportunitiesarelostWorkforcemoraledeclinesWhat’stheimpactonfuturechange?PeopleloseconfidenceinleadershipLevelsofchangeresistanceincreaseOldwaysofdoingthingsbecomeentrenchedFuturechangeeffortsrequiremoretimeandmoneytochangebehaviorCharlesDarwin“Itisnotthestrongestofthespeci

4、esthatsurvives,northemostintelligent;itistheonethatismostadaptabletochange.”EvolutionTheoryThehumansideofchange“Thereisnothingmoredifficulttocarryout,normoredoubtfulofsuccess,normoredangeroustomanage,thantoinitiateaneworderofthings.Fortheinitiatorhastheenmityofallwhowouldprofitbythepreservati

5、onoftheoldsystem,andmerelylukewarmdefendersinthosewhowouldgainbythenewone.”NiccoloMachiavelli“Theonlypersonwholikeschangeisawetbaby”Inmanyinstancestherearealternateviews….ThechangeisthesameforeverybodyChangeisdifferentforeveryindividual,wemayallperceiveitindifferentwaysItwon’t,peoplewilladapt

6、thenewsystem/processtotheircurrentbehaviourPeoplewillfirstwanttoknowwhattheyarelosing,untiltheyhaveclarityaroundthistheywillnotfocusonthefuturestateMostorganisationsrateverypoorlyintermsofeffectivecommunicationProvideevidenceWe’realreadydealingwiththepeopleissuesWe’reexcellentatcommunicationM

7、otivatepeoplebyinformingthemwhatthefuturewilllooklike(howgooditwillbe)Gettingthetechnologyinisthekey.Thatwillchangebehaviour推动企业转变的动力因素电子商务虚拟组织互联网“知识经济”“InformationSuperhighway”兼并和收购私有化ERP结构精简电子商务成本管理全球化外包战略采购业务转型什么是转变流程重组不是很成功非常成功一般成功尚未产生结果不