转变促成的基本方法

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1、二OO一年八月ChangeEnablement转变促成的基本方法WhyAreYouHere?ChangeEnablementshouldbeacorecompetencyofallBCpractitioners.ChangeEnablementshouldbeapartofallintegratedsolutionsthatweprovidetoourclients.OurChangeEnablementphilosophyallowsustocustomizeourconsultingapproachtom

2、eeteachclient'suniqueorganizationalsituation.Astory…Whychangefails?PeoplerefusetochangetheirbehaviorPeoplefindwaysto"getaround"thechangePeopleacceptonlyportionsofthechangeManagersoperatein"firedrill"modeOrganizationremainsreactivevs.proactiveChangeisresiste

3、dBusinessisdisruptedtoagreaterdegreethanexpectedResources(time,money,people)arewastedMarketopportunitiesarelostWorkforcemoraledeclinesWhat’stheimpactonfuturechange?PeopleloseconfidenceinleadershipLevelsofchangeresistanceincreaseOldwaysofdoingthingsbecomeent

4、renchedFuturechangeeffortsrequiremoretimeandmoneytochangebehaviorCharlesDarwin“Itisnotthestrongestofthespeciesthatsurvives,northemostintelligent;itistheonethatismostadaptabletochange.”EvolutionTheoryThehumansideofchange“Thereisnothingmoredifficulttocarryout

5、,normoredoubtfulofsuccess,normoredangeroustomanage,thantoinitiateaneworderofthings.Fortheinitiatorhastheenmityofallwhowouldprofitbythepreservationoftheoldsystem,andmerelylukewarmdefendersinthosewhowouldgainbythenewone.”NiccoloMachiavelli“Theonlypersonwholik

6、eschangeisawetbaby”Inmanyinstancestherearealternateviews….ThechangeisthesameforeverybodyChangeisdifferentforeveryindividual,wemayallperceiveitindifferentwaysItwon’t,peoplewilladaptthenewsystem/processtotheircurrentbehaviourPeoplewillfirstwanttoknowwhattheya

7、relosing,untiltheyhaveclarityaroundthistheywillnotfocusonthefuturestateMostorganisationsrateverypoorlyintermsofeffectivecommunicationProvideevidenceWe’realreadydealingwiththepeopleissuesWe’reexcellentatcommunicationMotivatepeoplebyinformingthemwhatthefuture

8、willlooklike(howgooditwillbe)Gettingthetechnologyinisthekey.Thatwillchangebehaviour推动企业转变的动力因素电子商务虚拟组织互联网“知识经济”“InformationSuperhighway”兼并和收购私有化ERP结构精简电子商务成本管理全球化外包战略采购业务转型什么是转变流程重组不是很成功非常成功一般成功尚未产生结果不