商务英语口语实训上册课件魏正珠主编 ISBN9787566302229 PPTSpeaking Test for Unit 1－14.ppt

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1、SpeakingTestforUnit1－14SectionA:ProblemSolvingDirections:Inthissection,youwillbeaskedtosolveabusinessproblembyyourself.Youhavetwominutestoprepare.TaskOneYouareverysadwhenoneofyourimportantcustomerscallsyou.Whatandhowwouldyousay?★Tips:(1)Isthefirstimpressionimportantwhenacus

2、tomeristelephoningyou?(2)Whenyoudecidetopickupthephone,whatisyourfacialexpression?(3)Howdoyouadjustyourmood?ReferenceAnswers(1)It’simportanttoleaveagoodimpressiononacustomerwhenhe/sheistelephoningyou.在电话中给对方留下好印象很重要。(2)Smilewhenyoupickupthephone.当您拿起电话听筒的时候，一定要面带笑容。(3)Speak

3、kindlyandenthusiasticallyinordertoleaveagoodimpressiononthelistener.亲切、积极的声音会使对方马上对我们产生良好的印象。TaskTwoDirections:Averyimportantcustomerisgoingtovisityourfactoryonbusiness,andyouareresponsibletomakethebestagendaforhim/her.Whatactivitiesshouldbeincludedintheagenda?Presentyourop

4、inions.TipsSuchagendamayincludereceivingthecustomers,meeting,signingceremony,sightseeing,vehicles,lunch/dinnertime,andtheaccompanyingpersons.SectionB:PresentationDirections:Inthissection,youwillbeaskedtomakeapresentationonONEofthebusinesstopicsfortwominutes.Youhavetwominute

5、stoprepare.PresentationOneDirections:Youhavebookedairlineticketsforyourcustomers.Butwhenyouarriveattheairport,youareinformedthatalltheplanesattheAirportweregroundedbyfog.Whatwouldyousaytoyourcustomersandwhatwouldyoudo?ReferenceKeySentencesI’msorrytotellyouthattheflightIhave

6、bookedforyouhasbeendelayedbecauseoffog.很抱歉，我为您预订的航班因为浓雾而延误了。Thefoghelduptheflightfor40minutes.浓雾使航班延误了40分钟。TheflightfromBeijingtoShanghaiwasdelayedfor2hours.背景至上海航班延误时间长达2个小时。PresentationTwoDirections:Thesellerhasloweredtheprice,butyouthinkthatthepriceisstilltoohigh.Howwoul

7、dyoutalkoverthesellertoofferabiggerdiscount?Makeapresentationinwhichyoutrytotalkoverthesellertoofferabiggerdiscountindifferentwaysasmuchasyoucan.ReferenceAnswersIfyoureducethepriceby5%,wewillplaceourtrialorderwithyourightnow.若贵方同意降价5%，我们就立即试订此货。Ifyoureducetheprice,I'lltakea

8、llthegoods.假如你减价，我会买下所有的货物。Ifyoureducethepriceby10%,transactionmaybeconcluded.如果您减