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ID:49928864
大小:1002.00 KB
页数:16页
时间:2020-03-04
《国际商务礼仪课件廖国强 王朝晖ISBN 9787566304742 PPTUnit 4 Meeting and Greeting Etiquette.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、UnitFour.MeetingandGreetingEtiquetteFocalPointsTherulesforbusinessgreetingandintroductionHowtogreetinbusinesssettingsHowtomakebusinessintroductionprofessionalGreeting isanactofcommunication inwhichhumanbeings intentionally maketheirpresenceknowntoeachother,toshowattentionto,andtosuggestatypeofrela
2、tionshiporsocialstatusbetweenindividualsorgroupsofpeoplecomingincontactwitheachother.Greetingscanbeexpressedbothaudiblyandphysically,andofteninvolveacombinationofthetwo.Greetingsareoften,butnotalways,usedjustpriortoaconversation.Lead-inGreetingWhatisGreeting?MeetingandGreetingEtiquetteItreferstothen
3、onverbalandverbalbehaviorshelptodefineyoursocialskillsbyusingeffectivehandshakes,goodeyecontact,andmakingtheproperintroductionstoshowproperetiquettewhenyouaremeetingpeopleinbusinesssettings.Lead-inContents:BusinessGreetingandIntroductionBusinessGreetingTheArtofBusinessIntroductionLead-inBusinessGree
4、tingBusinessGreetingandIntroductionAbusinessgreetingisyourfirstopportunitytomakeapositiveimpressiononbusinesscontacts.Aneffectivebusinessgreetingisonewaytodisplayyourpoise,graceandprofessionalism.BusinessGreetingandIntroductionBusinessIntroductionTypesofintroduction:Self-introductionIntroductiontoot
5、hersGroupintroductionOrdersofintroduction:Introducetheoneinlowerstatustohighstatus;Introducetheyouthtotheold;Introducemaletofemale;Introducethehosttoguests;IntroduceunmarriedtomarriedIntroducethelateonetotheearlyarrivaloneBusinessGreetingGreetingStandardChosetheconcretecontentcarefully.Careaboutthep
6、recedenceordercarefully.Whentwosidesmeet,theonewhoisinlowerstatusshouldgreettothehigherstatus.ifyoualsoneedtogreetalotofpeople,youshouldgreetfromtherespectoneortheonewhoisnearyou,anditwillfollowbytheline.Whenothersgreettoyoufirst,youshouldresponseatonce.Caretheattitude.Youmustgreetotherswithpassion.
7、Therearethreepointsasfollow:(1)smile(2)generosity(3)clearvoiceBusinessGreetingDifferentmeansofGreetingHandshakingEmbracingBowingKissingTheArtofBusinessIntroductionProperintroductionshelptoestablishrap
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