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1、Chapter3OralCommunication1北京科大刘志伟CopyrightsChapter03Objectives2GraspthegeneraloraldeliveryskillsUnderstandthestrategiesforsuccessfullisteningskills213Knowthestrategiesforsuccessfulinformativeandpersuasivespeaking,especiallytheirpreparationandorganizat
2、ions4Makeclearthepreparation,proceduresandfollow-upofseveralpracticalcases2北京科大刘志伟CopyrightsChapter331234563北京科大刘志伟CopyrightsORALDELIVERYSKILLSChapter3-144OralDeliverySkills5Yourvoiceisyourtrademark;itisthatpartofyourselfthataddsthehumanelementtoyourw
3、ords.Writingdoesnothavethatimmediacybecausethewordsarestaticonapage.Youcangiveextralifetoyouroraldeliveryinfivetraditionalways.5北京科大刘志伟CopyrightsOralDeliverySkills6PitchPitchisthehighnessorlownessofyourvoice.Inspeaking,thispitchshouldbevaried.Traditio
4、nalproblemsinusingpitcharemonotone,highorlowvoice,andsamewordvalue.Monotone单一音调“He’samonotone”isnocompliment.Thiscriticalstatementimpliesthatthespeakerhaslittleornovariationinpitch.HighorLowVoice变化音调Oftenmonotonesarevoicesthatrarelyriseoutofalowerregi
5、ster.Ontheotherhand,excitedpeoplefrequenttheupperranges.Inwritingweemphasizeawordvisuallybyunderliningit,markingitboldface,orusingitalics.Inspeaking,theemphasiscanbedistinguishedthroughpitchchanges,throughglides—fromahighertoalowerlevel,abruptly.Sayth
6、issentence:”Mary,don’tdothat!”Onwhichworddidyouraiseyourvoice?Herearethepossibilities:Whenemphasizinganentiresentence,usuallythestrongdeclarativethoughtsendwithadownwardpitchchange,givingthefeelingoffinality,ofdetermination.Arisinginflectionismoreappr
7、opriatetoaskingquestionsorsuggestingindecision.Mary,don’tdothat!Mary,don’tdothat!Mary,don’tdothat!Mary,don’tdothat!6北京科大刘志伟CopyrightsOralDeliverySkills7RateRateisthespeedyouuseasyouspeak.Mostcommunicationexpertssuggesttherangeforpublicspeakersliesbetw
8、een80to160Englishwordsperminute.Inmorecasualconversationsomepeoplemayrangefrom80to250Englishwordsperminute.Variationinrateisbetterthanspeakingatthesamespeed.Akeywordrelatedtorateispause.Wecallpausesbetweenmajorthoughtgroups“oralwhitespace”,sim