组织行为学lecture 8.ppt

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1、DecisionmakingandCreativityinTeamsJay1DecisionMakingatRadicalRadicalEntertainmentfounderWilkinsonmeetswithemployeeseveryweektoreinforcetheelectronicgamesdeveloper’semphasisoncreativedecisionmakingandemployeeinvolvement2DecisionmakingdefinedDecisionmakingisaconsciousprocess

2、ofmakingchoicesamongoneormorealternativeswiththeintentionofmovingtowardsomedesiredstateofaffairs.3RationalChoiceDecisionProcess4ProblemIdentificationProcessProblemsandopportunitiesarenotannouncedorpre-definedNeedtointerpretambiguousinformationProblemidentificationusesbothl

3、ogicalanalysisandunconsciousemotionalreactionduringperceptualprocessNeedtopayattentiontobothlogicandemotionalreactioninproblemidentification5ProblemidentificationChallengesStakeholderframingPerceptualdefenseMentalmodelsDecisiveleadershipSolution-focusedproblems6Identifying

4、ProblemsEffectivelyBeawareofperceptualanddiagnosticlimitationsUnderstandmentalmodelsDiscussingthesituationwithcolleagues—seedifferentperspectives7MakingChoices:RationalVs.OrganizationBehaviorviews8RationalVs.OrganizationBehaviorviews9EmotionsandMakingChoicesEmotionalmakerp

5、rocessformspreferencesbeforeweconsciouslythinkaboutchoicesMoodsandemotionsinfluencethedecisionprocessAffectsvigilance,riskaversion,etc.We‘listenin’onouremotionsandusethatinformationtomakeourchoices10IntuitiveDecisionMakingAbilitytoknowwhenaproblemoropportunityexistsandsele

6、ctthebestcourseofactionwithoutconsciousreasoningIntuitionasemotionalexperienceGutfeelingsareemotionalsignalsNotallemotionalsignalsareintuitionIntuitionasrapidunconsciousanalysisUseactionscripts11MakingChoicesmoreEffectivelySystematicalevaluatealternativesBalanceemotionsand

7、rationalinfluencesScenarioplanning12EscalationofCommitmentthetendencyrepeatanapparentlybaddecisionorallocatemoreresourcetoafailingcourseofaction.13EvaluatingDecisionsBetterSeparatedecisionchoosersfromevaluatorsEstablishapresetleveltoabandontheprojectInvolveseveralpeopleint

8、heevaluationprocess14EmployeeInvolvementDefinedThedegreetowhichemployeesinfluencehowtheir