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1、Lecture3Objectives:Inthissectionyouwilllearn:BasicKnowledgeofBusinessCommunications,suchasPartsofbusinesslettersFormatsofbusinesslettersWritingprinciplesofbusinesslettersEnvelopeaddressingEmailaddressingPartsofBusinessLetters(1)Letterhead(2)Date(3)InsideAddress(4)Attent
2、ionLine(5)ReferenceNumber(6)SubjectLine(7)Salutation(8)Body(9)ComplimentaryClose(10)Signature(11)IdentificationInitials(12)Enclosure(13)CopyNotation(14)PostscriptPartsofBusinessLettersI.SevenPrincipleParts(1)Letterhead(2)Date(3)InsideAddress(4)Salutation(5)Body(6)Compli
3、mentaryClose(7)Signature1.Letterhead（信头）TotalCommunications1234NECentralRoadCamas,WA98607Phone:360-555-1212,Fax:360-555-1515Totalcom@communication.com(street,city,stateorprovince,postalcode,countryifnecessaryphonenumber,faxnumber,emailaddress,orwebsite)PartsofBusinessLe
4、tters2.Date（日期）September2,2006(Am.)2September2006(Br.)8，9，2008×9/8/2008×PartsofBusinessLetters3.InsideAddress（信内地址和姓名）CharlesStaplesGeneralManager7Studios11943MontanaAvenueLosAngeles,CA90049USA(recipient’sname,title,thecompany,thestreet,city,stateorprovince,postalcode,a
5、ndcountryifnecessary)PartsofBusinessLetters4.Salutation（称谓）DearMr.(Goe)Smith,DearMrs.Jones,DearPeter,DearSir(s)orMadam,DearPresidentJones,DearSalesManager,Ladiesandgentlemen,PartsofBusinessLettersBody（正文）Openingsentences（开头语）(generalideaaboutwhatyourletterisgoingtosay)M
6、ainbody（主旨段落）(givesmoredetails,asksquestions,presentspointofviews,etc)Closingsentences（结尾语）(anexpressionofgratitude,asuggestionorarequest)PartsofBusinessLettersOpeningsentencesInresponsetoyourletterofMay15…Yourletterhasreceivedandwearepleasedtosaythat…Afterreadingyourad
7、vertisement…OurSalesManager,JohnJones,suggestedthatIcontactyouregarding…ClosingsentencesThankyouforyourattention.Yourassistanceinthismatterisappreciated.Iwouldappreciateyourmailingthisinformationtoday.Pleasecallme.Oursupplyislimited.Actnow!Keysentences6.ComplementaryClo
8、se（结尾敬辞）Verytrulyyours,Respectfullyyours,Yourscordially,Yourstruly,/Cordially,Bestwishes,/Warmestregards,(isal
