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1、NonverbalCommunicationObjects:TounderstandwhatnonverbalcommunicationisandwhatfunctionitservesTolearnculturalrulesgoverningposture,gesture,eyecontact,facialexpressions,bodytouchandsmell.ThesharednonverbalbehaviorsCryPuzzledHappyAngryHorrifiedSurprisedActoutthefollowi
2、ngideas:Me?Stop.No.Comehere.I’mfull.It’ssmellyhere.Idon’tknow.Goaway.Ican’thearit.Iamsurprised.Weshareasecret.Everythingisfine.I’mwarningyou.Ifeelembarrassed.Icannotbelievethisnonsense.Oops,Iforgotit.TextANonverbalCommunicationMainmeansofcommunication:oralcommunicat
3、ionandwrittencommunication.NonverbalCommunicationNonverbalcodesrefertocommunicativemessageswhicharenotinwordform.Morethan55%messagesarecommunicatednonverbally!AverageEuropeanBodylanguage/NVCsignalsBodyandfacialgesturesEyecontactBodycontactor“proximity”Clothingandphy
4、sicalappearanceThequalityofspeechSomesignalsarecommonFiddlingwithpencil/glassesHoldovermouthWrigglinginthechair,lookingatyourwatchTextB:MakingaGestureDoyouknowwhatthefollowinggesturesmeans?Number1isusedtogetherwiththeverbalmessage“Let’skeepourfingerscrossed”intheUni
5、tedStates,England,andSwedentomeanthatthepersonishopingforgoodluck.ButinGreeceandTurkeyitmeansthebreakingofafriendship,andinpartsofItalyitmeans“O.K.”.Number2isnormallyusedwhentalkingprivatelyaboutathirdperson,meaningthatpersoniscrazy,ofteninajokingway.Number3indicate
6、s“Ihavenoidea.”/“Idon’tknow.”ThegestureinPicture4meansthat“Ican’t/didn’thearyou.”Number5means“That’senough.It’salloverforme.”InPicture6the“thumbsdown”signindicates“rejection”or“refusal”,“defeat”or“nogood”or“badnews”toAmericans.“Somethingisabitsuspicious/oddhere.”“Co
7、mehere.”Number9iswidelyusedintheUStomean“Great,perfect,acceptable,O.K.”ButisBelgiumandFrance,itmeans“zero”;inTurkey,Brazil,Greece,andMalta,ithasanobscenemeaning;andinTunisia,itisusedasathreat.Number10isusedinItalytosay“Hello.”ForIndonesians,Malaysians,andsomespeaker
8、sofArabic,itsignals“Comehere.”Number11means“Oh,Iforgot.”oranexpressionofsurprise.ThegestureinNumber12means“Slowdown,relaxorwaitasecond.”Ri