DB36T 851-2015 保洁服务质量规范

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1、ICS03.080A10DB36江西省地方标准DB36/T851—2015保洁服务质量规范2015-04-21发布2015-07-01实施江西省质量技术监督局发布DB36/T851—2015目次前言................................................................................II1范围..............................................................................12规范性

2、引用文件....................................................................13术语与定义........................................................................13.1保洁服务........................................................................13.2家庭保洁服务..........................

3、..........................................13.3保洁服务人员....................................................................13.4保洁服务机构....................................................................13.6保洁服务合同...........................................................

4、.........23.7家庭保洁服务种类................................................................23.8家庭保洁服务形式................................................................24保洁服务要求......................................................................24.1服务机构....................

5、....................................................24.2人员条件........................................................................44.3服务质量........................................................................54.4质量监督...............................................

6、.........................75职业等级及资格....................................................................75.1职业等级........................................................................75.2职业资格......................................................................76服务机构资

7、质等级评定............................................................76.1组织实施........................................................................76.2等级划分........................................................................76.3评定程序..................................

8、......................................7附录A（资料性附录）江西省保洁服务合同..............................................9附录B（资料性附录）江西省保洁服务客户资料登记表..