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ID:42776823
大小:308.50 KB
页数:13页
时间:2019-09-22
《Chapter 3 Draft》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、Chapter3DraftObjectivesbeabletodraftaletter2Inthischapter,you'llbegintowritealetter(draft).Asyouwritethisletter,you'llworkthroughallfivestagesoftheWritingProcess.twostrategiesfordraft:1)Keepwriting2)Don'tedit3LETTERTOMRPERRY:THESITUATIONSituation:Ourcustomer,MrRobertPerry
2、,depositedachequethrough'QuickDeposit'intohisPremieraccount.Unfortunately,thenameonthecheque(thebearer'sname)wasnotexactlythesameasthenameontheaccount.ThenameonthechequewasMr.RobertPery(insteadofPerry).Asaresult,themoneywasnotcreditedtoMr.Perry'saccount.4Solution:Mr.Perry
3、needstoaskthedrawertowriteanothercheque,makingsurethenameisexactlythesameasontheaccountcard.Then,themoneycanbedepositedintohisaccount.5LETTERTOMRPERRY:THETASKYouareaCustomerRelationshipOfficer.Althoughthereisastandardformtodealwiththissituation,yourmanagerhasaskedyoutowri
4、tealettertoMrPerry,asheisavaluedcustomer.6MrPerry'sdetailsareasfollows:Address:Flat3A,BayshoreTower,Mary'sPoint,VancouverAccountno:613556556888Chequeno:60263Payeename:Mr.RobertPeryNameonaccountrecord:Mr.RobertPerry7Whatwillyoudonext?Remember:therearefivestagesintheWriting
5、Process.Youalwaysneedtobeginwiththefirststage.1)Plan2)Organize3)Draft4)Revise5)Edit8LETTERTOMRPERRY:PLANNINGWHYareyouwritingtoMr.Perry?(2)WHATdoyouwantMr.Perrytodo?(3)WHATdoesMr.Perryneedtoknow?9Writer'sPurpose-Toexplainthesituation(whythechequewasnotaccepted)-Topropose/s
6、uggestasolutionReader'sResponse-Tounderstandwhythechequewasnotaccepted-ToacceptoursuggestionReader'sInformation-Thenameonthechequeneedstomatchthenameontheaccountcard-Thewriterofthechequeneedstoissueanotherchequewiththecorrectname10LETTERTOMRPERRY:ORGANISINGNowthatyou'veco
7、mpletedyourplan,youneedtoorganiseit.SalutationOpening(Background&Purpose)Facts(Reader'sInformation)Action(Reader'sResponse)Remarks11Salutation:DearMr.Perry:Opening:referto"QuickDeposit"chequeapologisethatchequecannotbeacceptedwritingtoexplainsituationandsuggestsolutionFac
8、ts:explainthatnamewasmisspelledexplainthatnameonchequeneedstomatchnameonaccountcardAction:askthe
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