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1、DraftaLetterOfComplaintNowthatyouhavecarefullyfocusedyourtopicandexplainedthedetailsofyourcomplaintinaparagraph,youarereadytodraftaformalletterofcomplaint.Followthestandardbusiness-letterformatshownbelow:YourNameYourAddressDateNameand/orTitleofPersontoWhomOurAreComplainingAdd
2、ressDearMr.orMs.X(orToWhomItMayConcern):IntroductoryParagraph(Clearlyidentifywhatyouarecomplainingabout)BodyParagraph(Clearlyandspecifically,explainthenatureofyourcomplaint)ConcludingParagraph(Stateclearlywhatyouexpecttobedoneasaresultofyourcomplaint)Sincerely,YourNameThissta
3、ndardbusiness-letterformatissimilartothebasicessayplanofintroduction,body,andconclusion.Let’sconsiderwhatapproachesyoushouldtakeandwhatmaterialyoushouldincludeineachofthesethreeparagraphs.Anintroductoryparagraphinanessayislikethetopicsentenceofaparagraph:itidentifiesthesubjec
4、ttobediscussedintherestofthepaper.Inaformalletter,yourintroductionshouldgostraighttothepoint:tellwhatyouarecomplainingabout.Inadditiontoidentifyingyourcomplaint,youmayalsowanttoprovidesomebackgroundinformation(suchasdateandplaceofpurchase,ifyouarecomplainingaboutaproduct).Not
5、icehowthewriterofthefollowingintroductionhasmanagedtopackseveralspecificdetailsintojusttwosentences:LastThursday,February7,IpurchasedtwopairsofVari-closepantyhosefromthelocalBigBuckdepartmentstore.BecausethepantyhosewerenotthesizeprintedoneitherthepackageortheVari-closemeasur
6、ementchart,Iamaskingyoutohonoryouguaranteeof“100%satisfactionoryourmoneyback.”Thisconciseintroductionletsthereaderseeataglancewhatthewriteriscomplainingaboutandwhatshewantsdone.Thebodyofanessayprovidesspecificsupportforthesubjectannouncedintheintroduction.Here,yoursinglebodyp
7、aragraphwillbearevisedversionofaparagraphyouwroteinStep2.Makesurethatyouprovidealltheinformationyourreaderwillneedtoknowifheorsheistorespondeffectivelytoyourcomplaint.Andagain,makesurethatyourcomplaintisdeliveredwithfacts,notinsults,sarcasms,orthreats.Hereisthebodyparagraphto
8、the“Vari-close”letter.Accordingtothemeasurementchart,super-sheerVari
