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1、JournalofAppliedPsychologyCopyright2000bytheAmericanPsychologicalAssociation,Inc.2000,Vol.85,No.1,102-1110021-9010100/$5.00DOt:10.1037//0021-9010.85.1.102TaskConflictandRelationshipConflictinTopManagementTeams:ThePivotalRoleofIntragroupTrustTonyL.SimonsandRandallS.Peterson
2、CornellUniversityTaskconflictisusuallyassociatedwitheffectivedecisions,andrelationshipconflictisassociatedwithpoordecisions.The2conflicttypesaretypicallycorrelatedinongoinggroups,however,whichcreatesaprescriptivedilemma.Threeexplanationsmightaccountforthisrelationship--mis
3、attributionoftaskconflictasrelationshipconflict,harshtaskconflicttacticstriggeringrelationshipconflict,andmisattri-butionofrelationshipconflictastaskconflict.Theauthorsfoundthatintragrouptrustmoderatestherelationshipbetweentaskconflictandrelationshipconflictin70topmanageme
4、ntteams.Thisresultsupportsthe"misattributionoftaskconflict"explanation.Theauthorsalsofoundaweakeffectthatisconsistentwiththeargumentthattacticalchoicesdrivetheassociationbetweenthe2conflicttypes.Weinferthattrustisakeytogainingthebenefitsoftaskconflictwithoutsufferingthecos
5、tsofrelationshipconflict.Recentgroupprocessresearchdistinguishestaskconflictfrom1999;Schweiger,Sandberg,&Ragin,1986;Schweiger,Sandberg,relationshipconflictandarguesthatthetwohavedifferentperfor-&Rechner,1989).Asecondbeneficialeffectoftaskconflictismanceconsequences(e.g.,Am
6、ason&Sapienza,1997;deDreu,affectiveacceptanceofgroupdecisions,Anumberofresearchers1997;Jehn,1995,1997;O'Reilly,Williams,&Barsade,1998;havefoundthattaskconflictcanleadtoincreasedsatisfactionwithPelled,1996;Pelled,Eisenhardt,&Xin,1999;VandeVliert&dethegroupdecisionandadesire
7、tostayinthegroup(Amason,Dreu,1994).Jehn(1995)sununarizedthedistinctionwell:Task1996;Hoffman&Maier,1961;Korsgaard,Schweiger,&Sapi-conflict,orcognitiveconflict,isaperceptionofdisagreementsenza,1995).Amason(1996)hypothesizedthatthislinkcomesamonggroupmembersaboutthecontentoft
8、heirdecisionsandfromthepositiverelationshipbetweentaskconflictandthelike-involvesdifferen