订单处理与信息系统

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1、CR(2004)PrenticeHall,Inc.Chapter5订单处理与信息系统OrderProcessingandInformationSystems在物流领域，顶尖高手和平庸之辈的差距往往就在于企业物流信息技术的能力。DaleS.RogersRichardL.DawePatrickGuerra1产品计划三角形ProductinthePlanningTriangleCR(2004)PrenticeHall,Inc.PLANNINGORGANIZINGCONTROLLINGTransportStrategy•Trans

2、portfundamentals•TransportdecisionsCustomerservicegoals•Theproduct•Logisticsservice•Ord.proc.&info.sys.InventoryStrategy•Forecasting•Inventorydecisions•Purchasingandsupplyschedulingdecisions•Storagefundamentals•StoragedecisionsLocationStrategy•Locationdecisions•Th

3、enetworkplanningprocess计划组织控制TransportStrategy•Transportfundamentals•TransportdecisionsCustomerservicegoals•Theproduct•Logisticsservice•Ord.proc.&info.sys.InventoryStrategy•Forecasting•Inventorydecisions•Purchasingandsupplyschedulingdecisions•Storagefundamentals•S

4、toragedecisionsLocationStrategy•Locationdecisions•Thenetworkplanningprocess库存战略预测客户服务目标采购和供应时间决策存储基础知识存储决策产品物流服务订单管理和信息系统库存决策运输战略运输基础知识运输决策选址战略选址决策网络规划流程2OrderProcessingandInformationSystemsinPlanningTriangleCR(2004)PrenticeHall,Inc.PLANNINGORGANIZINGCONTROLLINGTr

5、ansportStrategy•Transportfundamentals•TransportdecisionsCustomerservicegoals•Theproduct•Logisticsservice•Ord.proc.&info.sys.InventoryStrategy•Forecasting•Inventorydecisions•Purchasingandsupplyschedulingdecisions•Storagefundamentals•StoragedecisionsLocationStrategy

6、•Locationdecisions•ThenetworkplanningprocessPLANNINGORGANIZINGCONTROLLINGTransportStrategy•Transportfundamentals•TransportdecisionsCustomerservicegoals•Theproduct•Logisticsservice•Ord.Proc.&info.sys..InventoryStrategy•Forecasting•Inventorydecisions•Purchasingandsu

7、pplyschedulingdecisions•Storagefundamentals•StoragedecisionsLocationStrategy•Locationdecisions•Thenetworkplanningprocess3订单周期的重要性ImportanceoftheordercycleShortcycletimeusedasamarketingandsalestoolMonitoringtheordercyclecanincreasefirmefficiencyEfficientConsumerRes

8、ponse(ECR)/QuickResponse(QR)UsedingroceryindustryandbymassmerchandisersPOSdatausedtotriggerorderKeyedtomoreorderly,regularflowofproduct,smallerinventory