《饭店服务英语》教学辅导2(unittwo)

《《饭店服务英语》教学辅导2(unittwo)》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、Unit2Reception_教学辅导EnglishforHotelService教学目标Befamiliarwiththetermsandusefulphrasesinreception.Fillintheregistrationformskillfully.Makesituationaldialoguesfluently.Graspsomeknowledgeaboutreception.Becomeaqualifiedreceptionist.教学重难点教学重点：熟悉关于前台接待的短语和交际用

2、语能够看懂与此相关的对话教学难点：能够熟练的使用文中的交际用语，进行现场演练能够翻译与此相关的文章教学方法1.运用网络媒体及自建网上资源。2.自主学习，以作业练习预习、巩固所学知识。3.结合书本文字、网络视频教学，理解、领会并掌握知识要点。注：可观看美剧《巴比伦饭店》http://www.tudou.com/programs/view/uWkEzwb8v8s/?tpa=dW5pb25faWQ9MTAzMDkzXzEwMDAwMl8wMV8wMQWhichdepartmentisresponsibl

3、eforreception?GreetingsCheckthereservationlistFillintheregistrationformChecktheformNoticeBasicprocedureofcheck-inCheckthereservationlistDoyouhaveareservation?/Youdomakeareservation.FillintheregistrationformWouldyoupleasefillinthisreservation?NoticeTak

4、ecareofyourpassport.Pleasedon’tleaveanythingbehind.Youroomnumberis…..GreetingwiththetravelagentCheckinggroupnumberPresentingroomlistMakingacopyofgroupvisaCheckingthebreakfasttimeandcheck-outtimeAboutluggageloadingRegisteratourgroupRegistrationFormsReg

5、istrationFormofResidenceforDomesticGuestsRegistrationFormofTemporaryResidenceforVisitorsRegistrationFormofResidenceforGroup姓名FullName房号RoomNO.国籍Nationality性别Gender出生日期DateofBirth职业Occupation签证或旅行号码VisaorTravelDocumentNo.有效期限DateofValidity停留事由ObjectofS

6、tay入境日期DateofEntry何处来何处去Wherefrom&to到达日期ArrivalDate接待单位Receivedby退房日期DepartureDate住址Address住客签名GuestSignature结算方式ONCHECKINGOUTMYACCOUNTWILLBESETTLEDBY□现金Cash□信用卡CreditCard□旅行社TravelAgency注意事项PLEASENOTECheck-outTIMEIS12:00noonRoomratedoesnotincludebeve

7、rageinyourroom.Pleasenote:1.Safedepositboxesareavailableatnochargeatfrontofficecashiercounter.2.Visitorsarerequestedtoleaveguestroomby23:00.3.Pleasereturnyourroomkeytofrontofficecashiercounteruponcheck-out.团体名称:日期:年月日至月日NameofgroupDate:YearMon.DayTill

8、Mon.DAY房号RoomNo.姓名FullName性别Gender出生日期DateofBirth职业Occupation国籍Nationality护照号码PassportNo.团体人员临时住宿登记表RegistrationFormofTemporaryResidenceforGroup何处来何处去WherefromandtoDialogue1AGuestwithAdvanceReservationChecksinTask:ListentoDialogue1(P16-17)Stud